- CoreCivic (Brentwood, TN)
- …and a responsibility to better the public good. CoreCivic is currently seeking a ** Workforce Management ( WFM ) Analyst ** located at our corporate ... 2 days remote out of our corporate office in Nashville, TN (Brentwood area)._ The Workforce Management ( WFM ) Analyst is a subject matter expert of the … more
- DISH Network (Englewood, CO)
- …and providing support to our field agents. **Job Duties and Responsibilities** The Workforce Management Team ( WFM ) within the Customer Experience ... for in the forecasting and capacity plans + Lead WFM review meetings with management and executives...Working knowledge of Calabrio, Aspect, NICE, or any other workforce management software + Ability to assist… more
- WSP USA (Louisville, KY)
- …plans to further the operational goals of the Service Center. The Workforce Analyst works closely with the management team to maintain the proper staffing ... WSP is currently initiating a search for a ** Workforce Analyst ** for our **Louisville, KY...learn user end of Automated Call Distribution phone system, Workforce Management system, and other appropriate applications.… more
- Penn Medicine (Philadelphia, PA)
- …+ Produce weekly agent schedules for all scheduling groups utilizing the Avaya/Verint Workforce Management ( WFM ) system. + Manage and maintain agent ... day. Are you living your life's work? **Job Title:** Workforce Analyst **Department:** Workforce Planning... will provide the following functions using the Avaya/Verint Workforce Management software: Forecasting across all channels.… more
- LifePoint Health (Brentwood, TN)
- *Sr Workforce Absence Management Analyst *...teams to support the implementation and optimization of the Workforce Management ( WFM ) absence ... where employees find purpose and fulfillment. * *What you'll do:** The Senior Workforce Absence Management Analyst plays a vital role in analyzing absence … more
- Randstad US (Framingham, MA)
- senior business analyst - workforce management systems. + framingham , massachusetts (remote) + posted august 26, 2024 **job details** summary + $60 - $70 ... where applicable. Required Skills and Qualifications: + Workforce Management Experience: Extensive experience with UKG WFM platforms, specifically… more
- Community Health Network (Indianapolis, IN)
- Applications Analyst - UKG Pro Workforce Management Job Ref 2406313 Category Professional & Business Support Job Family Information Technology Department IT ... analyst to join our team supporting UKG Pro Workforce Management . This role has an opportunity...WFM or similar UKG suites such as Kronos Workforce Management . Our solution environment currently includes… more
- Aspen Dental (Phoenix, AZ)
- …The Workforce Real-Time Analyst (RTA) is a member of the Workforce Management team and supports multiple contact centers across Aspen Dental and other ... work holidayswhen the contact center is open and provide WFM support as needed + Other duties as requested...ofWorkforce Management experience + Preferred experience with Workforce Management software solutions such as Pipkins,… more
- Stanford Health Care (Newark, CA)
- …and Aspect preferred + Experience in capacity planning, utilization and workforce management analysis preferred **Required Knowledge, Skills and Abilities** ... a Stanford Health Care job.** **A Brief Overview** Assist in workforce planning activities including production of reports and monitoring/adjusting staffing… more
- Walmart (San Bruno, CA)
- …role in optimizing our contact center operations through real-time analytics and workforce management strategies. You will analyze complex data sets, monitor ... Description:** We are seeking a highly skilled Senior RTA Analyst - WFM to join our Seller...solutions and data systems to support real-time analytics and workforce management initiatives. + Manage, and audit… more