- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP ... ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- State of Michigan (Dimondale, MI)
- Information Technology Infrastructure Analyst - CSC Tier 2 Analyst Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4666392) Apply ... Information Technology Infrastructure Analyst - CSC Tier 2 Analyst Salary $22.49 - $41.27...as an application programmer, computer operator, or information technology technician ; or two years (4160 hours) of experience as… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- The Cigna Group (New Castle, DE)
- …innovate, create, and inspire. The Electro-Mechanical Technician (Automation Engineer Senior Analyst ) is a Tier 1 responder who is primarily responsible for ... Mechanical systems on highly automated equipment. In addition, Electro-Mechanical Technician conducts troubleshooting and advanced repair and maintenance of… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our ... our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are...**MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician .… more
- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or...HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + Candidates supporting this… more
- State of Michigan (Lansing, MI)
- IT Business Analyst Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4509553) Apply IT Business Analyst Salary $30.93 - $44.47 Hourly ... operations, and oversight of the state retirement systems. As a Senior IT Business Analyst , the employee performs a complete range of information system analyst … more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk ... Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support.… more
- MUFG (Tampa, FL)
- …of our recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary ... individual incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first contact… more