- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
- Robert Half Technology (Memphis, TN)
- Description We are seeking a highly skilled Helpdesk Tier 3 Specialist to join our IT support team. As a Tier 3 Specialist , you will be responsible for ... resolving complex technical issues and providing advanced technical support to our end-users. You will be the go-to expert for escalated issues and will be expected to provide innovative solutions to challenging problems. Responsibilities: + Incident… more
- Nightwing (Sterling, VA)
- …of our cybersecurity, intelligence, and services offerings. Nightwing is seeking a Help Desk Specialist providing Tier 1 level support in the Sterling, ... based on prior scheduled Sponsor requirements * Establish SOP for request escalation to Tier 2-3 level support * Establish and maintain an updated list of KBAs… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... not limited to:** + Overseeing the performance of the Tier 1 service desk operations + Providing...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to join our team. This ... not limited to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible...users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Service Desk Specialist - Cleared Tier 2** to join our ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist , Senior- Tier 1** to join our team ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist , Entry Level- Tier 3** to join our ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...Management to diagnose and resolve problem. + Responds to tier two and higher trouble tickets. + Ensures problem… more
- Robert Half Technology (Seattle, WA)
- Description Robert Half Technology seeking an experienced Tier II IT Support Specialist to join a local law firm client. In this role, you will be responsible ... for providing Tier 1 and Tier 2 support to end users, managing the ticket queue, troubleshooting technical issues, and supporting the IT infrastructure. The… more
- General Dynamics Information Technology (Fort Meade, MD)
- …Administration,Troubleshooting **Experience:** 7 + years of related experience **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI required** Transform technology into opportunity as a ** Help Desk Support Service Specialist ...mainframe applications and hardware. + Handles problem that the first- tier of help desk support… more