- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier I Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I ... Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: +… more
- ManTech (Glen Burnie, MD)
- …ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 1 Help Desk Support Services Specialist ** to join our team in ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Washington, DC)
- …ManTech is seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist ** to join our team in ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose… more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers. Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ). Communicate ... things you may do on any given day): Provide Tier I support for requests for service through email,...call, and in-person. Triage and escalate IT issues to Tier II, Tier III, and OIS management… more
- Stratus Solutions (Washington, DC)
- …interaction with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate ... things you may do on any given day): Provide Tier I support for requests for service through email,...and in person Triage and escalate IT issues to Tier II, Tier III, and OIS management… more
- King Technologies, Inc. (Panama City, FL)
- …ticketing (TT) system. + Perform in an IT technical role as a Tier 1 Help Desk Specialist . + Provide data entry, help desk support, and overall ... King Technologies is seeking an IT Help Desk Technician to Support the...required. Position Summary/Description: Route trouble tickets to the proper Tier (1-3). Determine when escalation to the next … more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech Support,Troubleshooting **Experience:** 3 +… more
- DCCA (Ellicott City, MD)
- …mentality and a dedication to excellence. Key Task (Major duties and responsibilities): . Help Desk Specialist . Provide Tier 1 help desk support ... Help Desk Analyst Location Ellicott City,... Help Desk Analyst Location Ellicott City, MD Job Code...Gather call metrics and provide reporting . Escalate to Tier 2 or other partners as required . Install… more
- Leidos (Rockville, MD)
- … Support to the NRC's user community. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets ... an impact!! Leidos currently has an opening for a ** Help Desk Analyst ( Tier 1)**...Microsoft Office Suite, Windows 7/10, printers and networks. The help desk specialist will be… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II**...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for...Must contribute to deliverables and performance metrics where applicable.uThe Tier II support is involved in resolving complex issues,… more