- CACI International (Aberdeen Proving Ground, MD)
- …identifying risk, and communicating results and recommendations to coworkers, management, and customers. + Tier 3 Help Desk Troubleshooting skills, from ... incoming request, documentation into help desk software database, resolving request to user satisfaction. + Test for security vulnerabilities in the code of Army… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3 ** to join our team. This ... not limited to:** + Oversee the performance of the Tier 3 service desk operations....users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 3 ** to join our team. ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...include but are not limited to:** + Manage the Tier 3 Service Desk Team… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... member, you'll not only leverage your expertise as a top- tier NOC Engineer II but also spearhead the daily...Management, and Reporting & Analysis). + Manage operations for 3 to 6 level-I geographically dispersed NOC engineers in… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to join ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...Provide mentorship and technical guidance and training to junior Tier 3 staff. + Manage, troubleshoot, and… more
- SAIC (AL)
- …assistance and training to users + Perform routine operations including: troubleshooting and resolving Tier 3 help desk tickets, performance monitoring, ... server monitoring, and log monitoring + Deploy software packages to the Cloud One Integration, Test and Production environments. This also include supporting regression and other testing for the Cloud Common Services + Address security findings and… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2910 + Position Type: InformationTechnology/ Help Desk + Date Posted: 10/22/2024 + Location: Lincoln Center ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician....application materials include: completed district online application and three ( 3 ) professional references. This position will remain open until… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst,...experience supporting Mobile operating systems, ie iOS, Android + 3 + years' experience in a Tier 2… more
- Robert Half Technology (West Des Moines, IA)
- …contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. As a crucial member of our ... Must hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help Desk roles. * Demonstrated proficiency in Comptia, Comptia A+,… more
- GovCIO (Chantilly, VA)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II to troubleshoot, diagnose, and resolve a diverse range of IT issues ... skills for diagnosing and resolving technical issues + Ability to escalate problems to Tier 3 support when necessary. + Experience in providing support for… more