- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change ... with the ability to supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead /CAB Manager will primarily work within a… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk … more
- Distributed Solutions Inc. (Reston, VA)
- …with polygraph + 2 + years prior of documented work experience as Helpdesk Lead . + Understanding of Ticketing systems. + Experience with logic structures. ... and clients understand issues, opportunities, and proposed solutions. The Helpdesk Lead is responsible for providing professional...Experience working with multi-tiered ticket handling/resolution systems. + Provide tier 2 and tier 3… more
- Red River (Arlington, VA)
- … will have a proven track record of supervising tech control employees and maintaining Tier 2 Tech Control Helpdesk functions in accordance with DISAC ... **Job Summary:** The Primary Technical Control Facility Lead is a pivotal role responsible for managing...network operation consoles, and circuits. + Operate and maintain Tier 2 Tech Control Helpdesk … more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical ... of a talented and experienced Primary Technical Control Facility Lead to assist in directing and managing the program's...and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF… more
- General Dynamics Information Technology (Washington, DC)
- …and software issues. **WHAT YOU'LL NEED TO SUCCEED:** + **Required Experience** : 2 -6 years of helpdesk experience + **Required Technical Skills** : CompTIA ... **Skills:** Customer Service,Help Desk Support,Information Technology (IT) Support **Experience:** 2 + years of related experience **US Citizenship Required:** Yes… more
- Walmart (Bentonville, AR)
- …integration and support for all IT infrastructure components. + User Support: Provide Tier 3 support for complex issues related to Microsoft 365, Exchange, and ... Office, working closely with helpdesk and other support teams. + Documentation: Create and...system configurations, procedures, and troubleshooting guides. + Project Management: Lead and participate in IT infrastructure projects, ensuring timely… more
- Northrop Grumman (Linthicum, MD)
- …+ General Linux troubleshooting experience. + End user support experience. + Experience supporting tier 2 and 3 helpdesk tickets. + Experience supporting and ... career. Northrop Grumman Mission Systems is seeking a well-qualified Lead Linux Administrator to join its dynamic team of...join us! **Salary Range:** $93,000 - $158,470 **Salary Range 2 :** $115,400 - $196,430 The above salary range represents… more
- Elevance Health (Grand Prairie, TX)
- …and/or technology services, which may include server, desktop, software, network, database, helpdesk components. **How you will make an impact:** + Monitors for ... 4 change and problem requests without supervision. + Leads level 1 and 2 incident recoveries and root cause analysis. **Minimum Requirements:** Requires a bachelor's… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on the quality of ... performance, in real-time, and report conditions and anomalies to the designated team lead . + Monitor FMV downlink equipment for nominal operations and report any… more