- Randstad US (Leawood, KS)
- tier 2 customer support . + leawood , kansas + posted october 22, 2024 **job details** summary + $18 - $20 per hour + contract + associate degree + ... mathematical occupations + reference1069879 job details job summary: WHAT YOU'LL DO The Tier 2 Customer Support Specialist will serve in a consultative… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Framework Processes. Job Description Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and ... support our Navy client. Under the oversight of the Customer Support Lead, the analyst's responsibilities may include: + Monitoring the customer … more
- Siemens Digital Industries Software (Boston, MA)
- …overall customer experience. + Work closely with Tier 1 and Tier 2 Customer Support teams, facilitating knowledge sharing and expediting ticket ... Support team. This role is crucial in delivering top- tier customer success by providing advanced troubleshooting,...issues escalated to the final tier of Support . As a bridge between Customer … more
- Insight Global (El Paso, TX)
- Job Description Insight Global is looking to hire tier 2 customer support specialists for our client in the financial services industry. In this role you ... - 3-5 years high volume call center experience - 2 years financial service experience - desire to lead...to lead and direct clients properly - experience with customer de-escalation - excellent customer service skills… more
- Amazon (Arlington, VA)
- …the products and platforms of the team. Within this role, the individual will provide Tier 2 customer support . You will understand trends, themes, ... development, you will work directly with a cross-functional team providing product and customer support on delivery platforms, products, and services that enable… more
- Chenega Corporation (Fort Belvoir, VA)
- … Groups when requested by the tenants. + Perform duties associated with Tier 2 level customer support functions. + Submit all initial IT requests to ... VIP ticket response. + Coordinate tickets that cross organizational boundaries to ensure customer satisfaction. + Assign tickets that are out of scope to the Service… more
- Jabra (Lowell, MA)
- …point of contact for customers/stakeholders while that ticket remains in Tier 2 + Ensure that the customer escalation process is followed consistently within ... of the Product Support Team, the Jabra Support Engineer, Tier 2 will...customers/stakeholders while that ticket remains in Tier 2 + Ensure that the customer escalation… more
- CACI International (San Antonio, TX)
- Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
- Trinity Health (Livonia, MI)
- …planning, resource determinations, monitoring, coordination with and handoff to Tier 0/1 support , Tier 2 issues and escalations and overall integration ... function. Develops internal Shared Services playbook as well as customer -facing process flows and service directories that support...coordination with and handoff to Tier 0/1 support , Tier 2 issues and… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician...2 ),** you will act as a model of customer service excellence to all organizational staff members in supporting ... The Deskside Support Technician is predicated on Tier 2 diagnostic experience and judgment, as...resolution in Remedy ticket tracking system. + Provides advanced Customer Service and Support . + Communicates with… more