- TEKsystems (Anchorage, AK)
- …client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first- ... External Job Description TEKsystems is seeking 1 End User Helpdesk Support Technician...ABILITIES Education: Associate's degree or equivalent work experience. Experience: 1 year of Windows OS experience. Previous… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User...user support with a strong background in PC support ( Windows /Mac) and proven experience with Microsoft 365 and Teams. ... the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to elevate...methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is ... evolve + Accept customer calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble shooting Standards Operating… more
- Robert Half Technology (Seattle, WA)
- …this role, you will be responsible for providing Tier 1 and Tier 2 support to end users, managing the ticket queue, troubleshooting technical issues, and ... + Provide Tier 1 and Tier 2 support to end users, resolving...and Hyper-V, to support the virtualized environment. + Administer Windows 11 and Microsoft 365, ensuring systems are up-to-date… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Salary: $55,000.00 - 58,000.00 ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...to ensure customer satisfaction. + Provide technical support to end users on a variety of issues. + Identify,… more
- Jabra (Lowell, MA)
- **Role:** Responsible for resolving technical escalations from Tier 1 support, consulting with the Tier 3 support team on tickets, and escalating those ... internal and external stakeholders. **Key responsibilities:** + Resolve technical issues escalated by Tier 1 Support + Reproduce, and resolve as many issues as… more
- TEKsystems (Phoenix, AZ)
- Job Title: Tier 1 .5/2 Service Desk Analyst Job Description: Join our dynamic team as an IT Service Desk Analyst! In this role, you will be the first point of ... + Experience supporting an Enterprise Company Size Environment in End User Support + Proficiency in supporting Windows... End User Support + Proficiency in supporting Windows 10 and MS Office Suites. + Experience providing… more
- New York State Civil Service (Albany, NY)
- NY HELP No Agency Empire State Development, NYS Title Network Engineer Tier 1 Occupational Category Other Professional Careers Salary Grade NS Bargaining Unit ... role.Knowledge required: Microsoft Server operating systems (OS) 2016 - Current, Windows (OS) 10+, Cloud computing architecture, Active Directory management, EXSi,… more
- Robert Half Technology (Nashville, TN)
- … end -user satisfaction. + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts, assisting them in ... Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's...essential. + In-depth knowledge of desktop operating systems (eg, Windows , macOS), server systems, software applications, and advanced network… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the ... first point of contact for end -users seeking technical assistance, providing essential support and ensuring...not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role… more