- Sioux City Community School District (Sioux City, IA)
- EXECUTIVE SUMMARY The Tier 1 Coordinator, having both content and instructional expertise, will work as a colleague with administrators and classroom teachers ... throughout multiple buildings in a feeder system to support student learning and teacher practice. The Tier 1 Coordinator will focus on individual and group… more
- Trinity Health (Livonia, MI)
- …content, strategy and operations for the knowledge base, direct access / self-service and Tier 1 (HR call center and electronic inquiry) services and inquiries ... team that owns the content development and management for Tier 0 and Tier 1 ...(M,T & A), including orienting them to various benefits, systems , answering questions and addressing concerns. Works focused and… more
- ManTech (Baltimore, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 1 ** to join our team supporting a large U. S. Government ... x 7 Service Desk Operation. You will lead a Tier 1 support team who will serve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- ManTech (Glen Burnie, MD)
- …is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1 ** to join our team supporting a large U. S. Government ... Operation. You will be the lead expert for a Tier 1 support team who will serve...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- Red River (Chantilly, VA)
- Job Description We are looking for a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk. The Tier 1 Technician is ... and agreed upon standards are followed. This includes performing system analysis techniques to consult with end users and...CompTIA A+, Network+, OR Microsoft MCSA certifications + Minimum 1 years of IT experience with IT administration… more
- Robert Half Technology (West Des Moines, IA)
- Description We are offering a contract to hire employment opportunity for a Tier 1 Support | Technical Support | Help Desk role based in West Des Moines, Iowa. ... office setups * Accurately document problem resolutions in ticketing systems , knowledge bases, troubleshooting manuals, and procedures * Actively...hold a minimum of 3 years of experience in Tier 1 Support, Technical Support, or Help… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician JobID: 2910 + Position Type: InformationTechnology/ Help Desk + Date Posted: 10/22/2024 + Location: Lincoln Center ( Administration ... Helena Public Schools has an immediate opening for a Tier I Help Desk Technician. At Helena Public Schools,...work as part of a team of 13 serving 1 ,000 employees across 18 campuses in Helena. Some of… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist, Senior- Tier 1 ** to join our team in Glen Burnie, MD. This ... and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration , Mobile Support, Asset… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... in the Network. **What will you do:** + Perform System patching and IAVA patches to network routers and...Standard Operating Procedures (SOP) for network operations. + Troubleshoot systems failures and accessibility problems within the network to… more
- Trinity Health (Livonia, MI)
- …support in a timely manner. Provides leadership to Specialty Services and customers that receive both Tier 1 and Tier 2 services from a small or dedicated ... for initiation, diligence, planning, resource determinations, monitoring, coordination with and handoff to Tier 0/ 1 support, Tier 2 issues and escalations… more