- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to join our team. This ... include but are not limited to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible for providing support to end-user community… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist - Tier 2** to join our team in ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... include but are not limited to:** + Overseeing the performance of the Tier 1 service desk operations + Providing phone, email, chat, and Service… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist , Senior- Tier 1** to join our team in ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support, Asset Management, Training… more
- ManTech (Herndon, VA)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist , Entry Level- Tier 3** to join our team ... If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds...Management to diagnose and resolve problem. + Responds to tier two and higher trouble tickets. + Ensures problem… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide ... Help Desk Tier I Specialist ...Help Desk Tier I Specialist - Cleared Washington,...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- Robert Half Technology (Memphis, TN)
- Description We are seeking a highly skilled Helpdesk Tier 3 Specialist to join our IT support team. As a Tier 3 Specialist , you will be responsible for ... to security best practices and identify potential security risks. + Customer Service : Provide excellent customer service to end-users, resolving issues promptly… more
- General Dynamics Information Technology (Fort Meade, MD)
- …**Experience:** 7 + years of related experience **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- ... TS/SCI required** Transform technology into opportunity as a **Help Desk Support Service Specialist -...mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable… more
- Insight Global (Franklin, TN)
- Job Description A client in the Franklin, TN area is looking for a Service Desk Specialist to deliver IT support via Phone, chat, or ticketing portal. They ... working tickets. They will be maintaining ITIL-based best practices for enterprise-wide service desk processes. This candidate will be required to execute… more
- Mercy University (Dobbs Ferry, NY)
- Service Desk Specialist Print...requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support. ... (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply Service Desk Specialist Salary $20.33 - $32.52 Hourly Location Tarrytown, NY Job… more