- Cayuse Holdings (Arlington, VA)
- …USD $160,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1666/ service - desk - lead - senior ... **Overview** The Service Desk Lead (SDL) will be responsible for leading a mid-size team of Service Desk Agents in a dynamic 24/7/365 operating… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior ... technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service ...Functional Lead in prioritizing tasks for the Service Center Technicians that are working on task resolution.… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …10 + years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Senior - TS/SCI required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Senior...of the network resources. + May function in a lead capacity within the department. + Understands basic Cisco… more
- Link Solutions Inc (Fort Stewart, GA)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist ( Senior -Level) to join our team at Fort ... delivery. + Serve as the escalation point for all service desk escalations. + Create and provide...updates and reports to the Program Manager and Quality Lead for Service Level Agreement tracking, identify… more
- LinkedIn (Mountain View, CA)
- …work within LinkedIn Sales process and policies. Additionally, each Senior Deal Desk Strategist will be expected to lead initiatives to improve our ... selling, while we create efficiencies, increase profitability, and enforce stronger controls. The Senior Deal Desk Strategists will understand the ins and outs… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, ... thin clients, and tablets. + Work with the assigned lead for all desktop-related projects to assist in user...follow up on service calls). + Senior level experience troubleshooting, repairing, installing, upgrading, and reconfiguring… more
- Nexagen Networks Inc (Rock Island, IL)
- …mainframe applications, and hardware. Handles problems that the first tier of help desk support is unable to resolve. May interact with network services, software ... systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or...PC server and hosted services, and addressing hardware issues. Lead the resolution of complex problems that the first… more
- WSP USA (Boston, MA)
- …employees by providing them a varied but unified support structure consisting of a remote service desk , a self- service portal, and an onsite support team ... in office deployment, relocation, renovation, and infrastructure refresh projects. + Lead , monitor, and report the resolution of problems related to shared… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Service Desk Supervisor** **Job Class: Systems Analysis Unit Supervisor** **Agency: Minnesota IT Services** + **Job ID** : 79605 + **Location** ... Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...and industry best practices, you will make recommendations to senior management on direction for new or changed technologies… more
- General Dynamics Information Technology (Falls Church, VA)
- …**Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE - ... latest technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work...+ Experience briefing Federal and DoD executive leadership. + Senior level experience supporting DoD missions. + SLA/OLA management.… more