- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... **May contribute to the creation of processes and procedures for the Service Desk knowledge base. Will work closely with teams to develop standardized… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 2 Service Desk Analyst ** to join our team in Washington, DC. ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Kelly Services (Barceloneta, PR)
- **Kelly(R)** **Science, Engineering, Technology & Telecomm** seeking ** Service Desk Operations Analyst ** for contract position at Pharmaceutical client in ... requests. Ensure full awareness and readiness to the Service Desk . Track and report to senior leaders regarding status and any issues. + Create AdHoc report… more
- TEKsystems (Raleigh, NC)
- Description: We are hiring a Service Desk Analyst for a fast-growing company in Raleigh. This role will be on-site to start, with options of being hybrid ... the service desk . As a Service Desk Analyst , you will...has some scripting. Position Responsibilities * Work closely with Senior Service Desk Analysts and… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to elevate their ... Analyst (Tier 1), End User Engineering About us:...the fields of security, networking, and virtualization. Our Help Desk is viewed as a training program for these… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- American Red Cross (NC)
- …American Red Cross, your uniqueness can shine! **We are currently seeking an IT Service Desk Analysist Intern (work from home). This part time position working ... **WHAT YOU NEED TO KNOW (Job Overview):** The IT Service Desk provides twenty-four-hour seven day a...highest level of customer care + Provides input to senior team members regarding team knowledgebase requirements + Works… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Robert Half Technology (Solana Beach, CA)
- Description We are offering a short term contract employment opportunity for a Help Desk Analyst I in Solana Beach, California. As a Help Desk Analyst I, ... as needed * Work with cloud-based applications * Handle service calls for un-jamming printers locally when required *...with the potential for training if needed * Leverage senior resources for assistance with more complex tickets. Requirements… more