- ServiceNow, Inc. (Orlando, FL)
- …( ITSM ) practices of ServiceNow internal services and instances. **Role** The ServiceNow Senior Manager , Digital Technology ITSM plays a key role in ... design, build, support, and operation of our critical internal business services. The Senior Manager works across the entire enterprise with service owners and… more
- United Airlines (Chicago, IL)
- …hybrid position and requires in office attendance 2-3 days per week in Chicago.** The Senior ITSM Problem Manager will operate in a collaborative team-based ... contacts, including ensuring alignment to Information Technology Service Management ( ITSM ) and/or Information Technology Infrastructure Library (ITIL) processes … more
- MyFlorida (Tallahassee, FL)
- 840396- ITSM -Commerce-OPS SENIOR INFO TECH BUSINESS CONSULTANT - 40099827 Date: Oct 29, 2024 The State Personnel System is an E-Verify employer. For more ... (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 840396 Agency: Commerce Working Title: 840396- ITSM -Commerce-OPS SENIOR INFO TECH BUSINESS CONSULTANT -… more
- UCLA Health (Los Angeles, CA)
- …& ServiceNow Program Manager will report to the Identity Platform Architecture & ITSM Manager and oversee the ServiceNow Platform and integration of ITSM ... customization and enhancement of the ServiceNow platform to align with enterprise ITSM processes and business objectives, ensuring compliance with best practices… more
- Valvoline Global (KY)
- …our commitments. **Careers for the Driven** Valvoline has a rewarding opportunity as a ** Senior Manager , ITSM (ServiceNow)** . We whole-heartedly adopt a ... to develop and advance within our global company. **The ITSM - Senior Manager ** (ServiceNow)...work. + Leads strategy to develop, implement and maintain ITSM processes /services that align with industry best… more
- Travelers Insurance Company (Hartford, CT)
- …improving production engineering practices. + Ensure alignment of engineering practices with ITSM processes . + Engage with Software Engineering chapter for ... to the team. + Leverage ServiceNow capabilities to enhance ITSM processes and workflows. + Work with...action plans to eliminate future incidents and escalates to senior management as appropriate. + Opens problems and, on… more
- Trinity Health (Livonia, MI)
- …(APM), and Asset Management. Oversees the design, implementation, and ongoing maintenance of these ITSM processes . A Manager with the ability and authority ... **PREFERRED SKILLS AND EXPERIENCE** Serves as the Process Owner for multiple ITSM processes including Configuration Management, Application Portfolio Management… more
- City and County of San Francisco (San Francisco, CA)
- … level ServiceNow System Administrator/Developer. This role is reporting to the ITSM Program Director (ServiceNow Platform Manager ). Under general direction, ... + ServiceNow Platform upgrade Position duties: + As a Senior ServiceNow System Administrator, works on and is responsible...processes (Solid/Advanced understanding of an ITIL framework and ITSM principles). + Minimum of 3 years of experience… more
- Ramsey County (Plato, MN)
- …+ Escalate unresolved issues within the department and with process owners and/or processes to the appropriate manager when necessary. + Work with contracted ... related areas that include experience in building requirements, CCS/enterprise applications services, ITSM , or relevant business processes may substitute for the… more
- RTX Corporation (Greenville, TX)
- …Office suite software applications. + ITIL Certified + Deep working knowledge of ITSM processes + Proficient managing, querying, and reporting in ServiceNow + ... customer care and operational effectiveness of our service delivery processes . Our goal is to deliver an exceptional customer...Ops Improvement team acting as a bridge between our ITSM /HRSD process leads, regional leads, service owners and the… more