- General Dynamics Information Technology (Fairfax, VA)
- …deliver. There is no challenge we can't turn into opportunity. Our work depends on a Salesforce Incident Management Analyst joining our team to support ... Services (CMS) activities. At GDIT, people are our differentiator. As a Salesforce Incident Management Analyst supporting Marketplace Assister Technical… more
- Capgemini (New York, NY)
- …manage RUN + Responsible for the delivery of all RUN scope activities like Incident , Problem, Environment and Change Management + Responsible for quality KPIs ... and by managing client expectations through SLA + Experience on Application Management (experience like Digital Technologies- Salesforce , MSD, Content, BPM,… more
- Capital One (Richmond, VA)
- …gain or build upon skills related to technical knowledge of systems (Workday, Salesforce and several other systems), product management (prioritizing work and ... and tech), data analysis (Excel, Google Sheets, Google Looker, etc.), project management (JIRA) and new and emerging technology ( Salesforce , Google Apps… more
- Medtronic (Northridge, CA)
- …and ITSM platforms (eg, ServiceNow, Jira, Confluence). + Strong understanding of incident , problem, and change management processes (ITIL framework knowledge ... in the Life** Medtronic is hiring an IT Operations Analyst . As an IT Operations Analyst , you...to maintain security and functionality. + Assist in configuration management tasks, ensuring accurate documentation of system configurations and… more
- Capgemini (New York, NY)
- …and by managing client expectations through SLA** **Experience on Application Management (experience like Digital Technologies- Salesforce , MSD, Content, BPM, ... **Senior Business Analyst - SAP Commerce** **This role is local...for the delivery of all RUN scope activities like Incident , Problem, Environment and Change Management ** **Responsible… more
- Mastercard (O'Fallon, MO)
- …troubleshooting/investigating AWS, APIs, reading and analyzing logs, monitoring/alerting, incident management , and reporting Approaches complex tickets ... and delivers better business results. **Title and Summary** Senior Customer Technical Services Analyst Our Purpose We work to connect and power an inclusive, digital… more
- Trane Technologies (La Crosse, WI)
- …out to business and IT leaders for KPI's tied to support SLA's ( incident closures, problem management follow-up, escalated incidents, survey results for customer ... activities (annual planning and quarterly reconciliations). _For Enterprise "owned" applications ( Salesforce , Oracle, Web Methods, etc.), the Product Analyst … more
- Compass Minerals America Inc. (Overland Park, KS)
- …the duties and responsibilities at any time.)_ + Lead the corporate Quality Service Incident (QSI) process by maintaining dashboards in Salesforce + Organize and ... more information about the company and its products. **Summary** The Quality Analyst will be responsible for identifying, analyzing and improving existing business… more
- Global Foundries (Austin, TX)
- …the Supply Chain / Master Data Management teams and newer recruits. Conduct incident Management duties including setting up and management of the Master ... 300, Austin, TX 78735 Position Title: Senior Supply Chain Analyst Hours: Monday - Friday, 8:00 am to 5:00...Managers and SKUs that require frequent data patching in Salesforce . Perform Supply Chain / Master Data Management… more
- Insight Global (Chicago, IL)
- …and align a broad range of cross-functional teams including Sales, Service Desk, Incident Managment, Problem Management , and other key Global Technology teams in ... of key customer facing services including VIP customer support, Service Level Management (SLM), and Root Cause Analysis (RCA) support. The Consultant helps to… more