- Walmart (Salt Lake City, UT)
- …will be responsible for managing external vendors, developing strong relationships, optimizing contact center performance and the day-to-day supervision to drive ... do **What you'll do ** **Position Summary** As a BPO Operations Manager for Walmart Marketplace, you...customer care centers + WFM experience a plus + Contact center vendor management experience a plus… more
- Kelly Services (Hartford, CT)
- **Full time contract to direct opportunity for a** **Senior Manager - BPO Project Management & Operations - Indirect Procurement** **This is a remote opportunity ... organization seeks to leverage support for Indirect Global Procurement BPO (Business Process Outsourcing) Project Management & Operations Management Services,… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... partner in the industry. We are seeking an experienced BPO Insurance Customer Services Manager experienced in...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Crate & Barrel (Naperville, IL)
- …love to hear from you if you have + 3+ years previous Contact Center or Customer Service experience + Previous BPO experience preferred + High school ... Strategic Liaison A day in the life as a BPO Strategic Liaison + Alongside the Senior Manager...BPO - Serve as the primary point of contact for all BPO -related communication between our… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... partner in the industry. We are seeking an experienced BPO Insurance Licensing Manager to support Property...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Alight (IL)
- …meaning of Be Alight. Learn more at careers.alight.com. The Strategic Sourcing Category Manager (Call Center / BPO ) is accountable for developing (with input ... risk and issues. + Acts as Alight's contractual point of contact with aligned suppliers, managing strategic sourcing engagement activities (RFPs, negotiations,… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... the industry. We are seeking an experienced Insurance Call Center Claims Manager experienced in Property and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... to report to work at one of our physical contact center locations. To be considered for...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (Tampa, FL)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (Mesilla, NM)
- …service delivery. This is a senior-level position requiring experience in account management of contact center clients. Experience in both contact center ... POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more