- University of Miami (Medley, FL)
- …Miami/UHealth Department of UHealth Connect has an exciting opportunity for a Full Time, Sr Manager , Contact Center Operations to work in Medley. Core Job ... Summary: The Sr Manager , Business Operations evaluates, administers, and manages all business...+ Oversee and manage the outreach division of the contact center , including ambulatory referral management, imaging… more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you want to join an organization that invests in you as a Manager CCaaS Contact Center ? At Parallon, you come first. HCA Healthcare ... and you have the opportunity to make a difference. We are looking for a dedicated Manager IT Contact Center like you to be a part of our team. **Job Summary… more
- Zoom (New York, NY)
- …can expect We are hiring a Sr. Product Marketing Manager to focus on our Contact Center AI solutions to join our Product Marketing team at Zoom! This is a ... This role requires an individual with an understanding of Generative AI in the contact center space. Zoom AI Companion for Contact Center , Zoom AI… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Stanford Health Care **What you will do** + Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to… more
- Hills Bank (IA)
- …Join Hills Bank and let us surprise you with even more perks! SCOPE: The Customer Contact Center Manager will lead Hills Bank's vision of creating "Customers ... the highest-quality service, accurate information, and in a timely manner. The Customer Contact Center Manager will directly supervise the Contact … more
- ARAMARK (Dallas, TX)
- **Job Description** The Contact Center Manager is responsible for leading the Contact Center team that provides national support for all customer ... field leaders. **Job Responsibilities** Hiring, on-boarding and performance management of the Contact Center team. Coaches and mentors assigned staff regarding… more
- JPMorgan Chase (Wilmington, DE)
- …were made for this. As a Senior Manager of Software Engineering - Contact Center Technology at JPMorgan Chase within the Consumer and Community Banking, ... Java, micro services, Terraforms, Python, and AWS + Experience in Cloud based contact center (CCaaS) implementation such as AWS Connect or Genesys Cloud Cx +… more
- Vanguard (Wayne, PA)
- As a Workplace Contact Center Engineering Manager , you will lead a team of engineers dedicated to designing, implementing, and maintaining advanced Genesys ... contact center solutions, incorporating AI to enhance customer interactions and operational efficiency. Responsibilities: 1. Leadership and Management: + Lead,… more
- Walmart (Bentonville, AR)
- …for Walmart eCommerce, you will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of all operational KPIs. The ... Systems and/or Order Management Systems 2+ years management experience + Previous contact center experience + Project management experience (certification a… more
- Commonwealth Care Alliance (Boston, MA)
- …ensure compliance with regulatory and corporate service standards. Additionally, the Call Center Manager will represent the organization during major regulatory ... This Role is Important to Us:** **Position Summary:** The Manager , Call Center will oversee operations for...You'll Be Doing:** **Essential Duties & Responsibilities:** 1. Manage contact center operations for calls, email, mail,… more