- Vanguard (Malvern, PA)
- The Institutional Investor Group (IIG) Client Experience Analytics team is hiring a Lead Data Analyst . The team works with cross discipline teams to ... large strategic initiatives. 2. Acquires and compiles structured and unstructured data and verifies its quality, accuracy and reasonableness. 3. Performs analyses… more
- Liberty Latin America (PR)
- …statistical analysis to correlate business/operational Key Performance Indicators with NPS and CX outcomes. + Analyze customer satisfaction data to extrapolate ... statistical analysis to correlate business/operational Key Performance Indicators with NPS and CX outcomes. + Analyze customer satisfaction data to extrapolate… more
- CVS Health (Woonsocket, RI)
- …and surprise and delight our consumers. The Senior Analyst of Customer Experience ( CX ) Measurement - PSS reports to the Lead Director of Customer Experience ... consumer-centric culture at CVS Health. This work is powered by innovative data -driven approaches that generate actionable insights to both solve customer pain… more
- Global Data Systems (Lafayette, LA)
- Position Summary The Customer Experience Lead (CXL) is an expert in relationship management and a vital member of the Customer Experience Team. This team is ... outcomes established by the Customer Experience Team and interpret data for multiple clients. * Coordinate with technical and...At least 2 years' experience as a customer experience analyst or similar customer support role. * Preferred 1-2… more
- Citigroup (New York, NY)
- …every day. As part of the US Personal CX organization, the Market Research Lead - Analyst C13 will be part of the Research and Insights team responsible ... research professional who can guide and influence partners with data driven insights and ensure we keep the customer...center of all we do. As part of the CX organization, this person will also connect the dots… more
- T and T Consulting Services (Falls Church, VA)
- …& Qualifications:** + Proven experience as a Business Analyst , Data Analyst , Data Scientist, CX Strategist, or similar role. + Experience working ... with websites and applications to lead Discovery efforts + Strong analytical skills and proficiency...+ Ability to aggregate and organize large quantities of data from multiple sources + Knowledge of CX… more
- Discover (Riverwoods, IL)
- …survey results, AppStore reviews, complaints, customer behaviors, and etc.) + Serve as lead data strategist to identify and integrate new/existing datasets that ... form. __ **Bonus Points If You Have** + _Experience in research, analytics, or CX strategy._ + Demonstrated ability to analyze data from disparate sources,… more
- Citigroup (Irving, TX)
- …marketing rewards, and offers and payments. As a **Digital Payments Product Management Lead ** , you will be working within the **Digital** **Product & Engineering ... supporting money movement. + **Analytics** - Analyze product usage reports and data from multiple channels to identify customer pain points, determine the impact… more
- TEKsystems (Torrance, CA)
- …division efforts in business plan development, PDCA/reporting, budget tracking. + Support the CX team work on customer data privacy governance and compliance ... Description: We're looking for a Business Analyst with a unique blend of analytical and...solutions, gather and document user stories & acceptance criteria, lead or contribute to ideation sessions, conduct UAT, support… more
- Concentrix (IA)
- … CX through strategy, talent, and technology. We combine human-centered design, powerful data , and strong tech to accelerate CX transformation at scale. You ... Senior Analyst , Strategy Other (https://jobs.concentrix.com/job-search/?category=Other) Location United States of America Apply Now… more