- ManpowerGroup (Norfolk, VA)
- …User Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk** **Location: Norfolk, VA** **Contract on ... support requests. **9) Performance Monitoring:** a) Monitor support metrics and KPIs to ensure high-quality service... support metrics and KPIs to ensure high-quality service delivery. b) Participate in regular reviews to identify… more
- Eurofins (Lancaster, PA)
- …and Relevant Experience: + High school diploma or equivalent + Minimum of 1 year of Service Desk support w/increasing responsibilities + Minimum of 1 year of ... Responsibilities: + Maintain the highest possible level of customer service . + Act as a role model for your...types. + Search for and utilize knowledge for all support issues using all resource available which may include… more
- Insight Global (Moravia, NY)
- …job training. -Improve customer service , perception, and satisfaction. -Escalate service requests that require Systems Engineer level support . Compensation: ... reported issue and all prominent details. -Troubleshoot and provide IT support remotely Microsoft's core business applications and operating systems. -Provide basic… more
- NCR VOYIX (Atlanta, GA)
- …around the world to your local favorite around the corner. Job Description: SAS L1 Support Agent Location: Georgia, Virtual Requirements: Ability to obtain a ... degree in technical field with 3 years of technical support and customer service experience in a...Knowledge Base Systems, hardware troubleshooting Summary of Duties: The L1 Support Agent will work in a… more
- Belcan (Cincinnati, OH)
- L1 Systems Administrator Job Number: 352930 Category: -Software &... Support in classified program areas: - IT support hotline and desk -side support - ... Systems SBU Description: A Tier L1 IT Systems Administrator job is currently available at...those who possess a passion for providing quality customer service and strong communication skills. This role will provide… more
- Siemens (Peachtree Corners, GA)
- **Req ID:** 436935 **Position Title:** Incident Manager, Application Support Desk II (Hybrid) **Location:** Peachtree Corners, GA **Are you looking for a company ... and prevent future occurrences. + Facilitation of production issues meeting with key L1 , L2 support resources + Establishment and Management of Incident… more
- CompuCom (Fort Stockton, TX)
- …for partnering with both client IT design teams and Level 1 Service Desk - this team provides support for core infrastructure and desktop technologies ... troubleshoot Azure MFA + Desktop imaging + Strong customer service skills **Core Skills:** + Demonstrated strong analytical and...initiatives + Technical mentor and training coordinator for global L1 and L2 support organizations + Experience… more
- Procter & Gamble (Minneapolis, MN)
- …building visuals in Power BI, including familiarity with semantic models, DAX, and Power Query. L1 Operations Support : + Serve as the first level of support ... analytics help desk . + Ensure all help desk tickets are responded to within SLA, addressed appropriately,...the primary PartnersOnline (POL) administrator for Target's vendor portal. Service Delivery Support : + Handle administrative tasks,… more
- Arena Technical Resources, LLC (Washington, DC)
- …incontinuously improving the Firm's technologysolutions. -Serves as an extension of the Firm's IT Help Desk ,leading L1 / L2 support at a local level for ... service and solution teams. -Leads the response for IT service and support calls inregional offices, providing technical support for localstaff.-Diagnoses… more
- Safran (Grand Prairie, TX)
- …owned assets (primarily workstations, laptops, servers), which will include basic help desk support up to advanced troubleshooting. * Troubleshoot and resolve ... ? **Job Description** The Information Technology Technician, IT Tech, will support customers directly, handling issues across all technology including workstations,… more