- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Junior ** ** Help Desk Support ** to join our ... process and escalate unresolved issues to higher levels of support if necessary + Provide accurate information about IT...standard certifications such as A+ or Security+ Experience with help desk systems such as Atlassian (Confluence/Jira)… more
- Three Saints Bay (Montgomery, AL)
- …for all levels to include Senior, Journeyman, and Junior levels.** **Position Overview:** **Provide help desk support (Tier I and II for Junior , Tier ... ** Help Desk Support Specialist... during normal business hours and "on-call" after hours support .** ** Junior Position Responsibilities:** + **Monitor discrepancy… more
- NuAxis Innovations (Washington, DC)
- ** Junior Help Desk Technician** Location...and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than ... team NOW! We are seeking a talented and motivated ** Junior Help Desk Technician** for...their interactions with users that may adversely impact customer support and report it. + Be able to provide… more
- Shuvel Digital (Washington, DC)
- …efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer ( Junior ) to join our team supporting ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...this contract. The Help Desk Engineer will troubleshoot issues to… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...Provide customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support … more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead...Gravity DevSecOps Pipeline. + Provide guidance and mentorship to junior support staff, helping them develop skills ... impact on the country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline (Top Secret Clearance) KBR… more
- TEKsystems (Denver, CO)
- …problems or situations Skills: Windows 10, Troubleshooting, Active directory, Customer service, Help desk support , Office 365 Experience Level: Entry ... need for a junior level IT Service Desk / Support Technician to work onsite...School Diploma required, 1+ year's work experience in a Help Desk environment preferred * MCSE, MCP,… more
- Insight Global (St. Louis, MO)
- Job Description Job Summary A client of Insight Global is seeking a Lead IT Help Desk associate to be based out of their corporate Headquarters in St. Louis, MO. ... The Help Desk Lead oversees all processes related...training. Leadership * Provide general guidance/direction to or train junior level support personnel or professional personnel.… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team ... use. + May provide training and guidance to more junior help desk personnel. +...knowledge base articles. + Providing phone, email, chat, and Service- Desk support for end users that are… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept… more