- Travelers Insurance Company (Hartford, CT)
- …Engineering chapter for identified improvement opportunities **ServiceNow Expertise:** + Act as the Subject Matter Expert ( SME ) for ServiceNow, providing ... Opportunity?** We are seeking a highly skilled and experienced ITSM Process SME with a...in support of change management. + Conducts post-implementation change incident review analysis and process audits. Produces… more
- MUFG (Jersey City, NJ)
- …communication and collaboration skills **Responsibilities:** + Serve as the technical subject - matter - expert and platform architect for ServiceNow platform ... Management platform while supporting current state. + Take ownership and collaborate with ITSM process /function owners and SMEs across IT to implement and… more
- MUFG (Tempe, AZ)
- …Management ( ITSM ) Developer** **Responsibilities:** + Serve as the technical subject - matter - expert and platform architect for ServiceNow platform + ... supporting current state. + Take ownership and collaborate with ITSM process /function owners and SMEs across IT...(ITAM) Developer, ** **Responsibilities:** + Serve as the technical subject - matter - expert for ServiceNow IT Hardware… more
- University of Delaware (Newark, DE)
- …obtained via work with applications, help desk operations, lab management, and a technical subject matter expert , etc. + Knowledge of project lifecycle ... The Director of ITSM also coordinates change, incident , problem, and service level management process ...management and software development lifecycle. + Knowledge of ITIL/ ITSM process and practices. + Experience designing,… more
- Atlantic Health System (Morristown, NJ)
- …support leadership role working with ITSM tools + ServiceNow SME + Subject Matter Expert in ITIL V4 best practices. + Practical experience with ... and deliverables. Participates in the technology contract and procurement process . + Works with their team to analyze new... ITSM Practices including but not limited to Incident… more
- University of Wisconsin River Falls (River Falls, WI)
- …Security team, within the Division of Technology Services (DoTS). This position is a subject matter expert for all security related activities relative to ... such as Teams channel, Technology Service Management software ( ITSM ), and other internal tools. + Makes recommendation...to UWRF IT Assets. + Strives to be a subject matter expert of all… more
- CADENT (Philadelphia, PA)
- …standards in knowledge, asset, incident , and request management. * Function as a subject matter expert , providing insights and solutions to the team and ... as a user and an admin. * Engage in proactive problem management, process management, incident management, request management, knowledge management, and other… more
- Allison Transmission (Indianapolis, IN)
- …P3 Job Description: The IT Service Delivery Manager, End User Services serves as the subject matter expert responsible for the daily oversight of Allison ... Manager will work in close partnership with service providers, ITSM process leads, and other IT staff...from other IT groups as required + Leverage deep subject matter expertise to identify and lead… more
- Insight Global (Charlotte, NC)
- …a well-engineered result. The Administrator is also responsible for acting as a ServiceNow subject matter expert amongst an application development team to ... capabilities in accordance with ITIL best practices - Learn about the existing process design and implementation of Service Catalog, Incident , Problem Change and… more
- System One (Tulsa, OK)
- …access, modification, or destruction. This position will serve as a Cybersecurity subject matter expert informing Enterprise Architecture, guiding ... successful Cybersecurity Architect will have a multidisciplinary background beyond cybersecurity, with subject matter expertise in fields such as client and… more