- Henry Ford Health System (Jackson, MI)
- GENERAL SUMMARY: The ITSM Problem Management Analyst works closely with IT leaders to provide operational support for the Problem Management ... deployed to ensure IT services are delivered to meet customer expectations. The ITSM Problem Management Analyst ensures that standardized methods and… more
- ServiceNow, Inc. (Addison, TX)
- …and problems on the organization. **Role** The ServiceNow Staff Analyst , Digital Technology ITSM Problem Management plays a key role in driving incident ... processes to enhance service quality. + Reporting: Generate reports on problem management activities, including the number of recurring incidents addressed,… more
- Vertafore (Denver, CO)
- …of five years direct experience in ITSM space that includes Change, Problem , Knowledge, and Incident Management experience. + Strong knowledge of ITIL v3 ... India JOB DESCRIPTION Vertafore is looking for an Sr. ITSM Analyst to join our SaaS Operations...improvements of governance for Change Management , Incident Management , and Problem Management based… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management ( ITSM ) Analyst will be support the Chief IT Customer ... short term analysis of aggregated information in MS Excel. + Experience leading Problem Management processes and conducting Root Cause Analyses (RCAs). +… more
- Motion Recruitment Partners (Chicago, IL)
- ITSM Operations Analyst Chicago, IL **Onsite** Contract $32.46/hr - $37.1/hr Our client is looking for a ITSM Operations Analyst for a 12-month contract ... and respond to customer issues + Responsible for the management of asset inventory in compliance with defined asset...productivity or enhance overall business operations + Contribute to ITSM Knowledge Base + Develop an enhanced understanding of… more
- General Dynamics Information Technology (Chantilly, VA)
- …related experience **US Citizenship Required:** Yes **Job Description:** Join GDIT as an ITSM Incident Management Analyst , where you'll leverage ITIL ... incidents, ensuring effective communication. + Develop and refine Incident Management and monitoring procedures, driving continuous improvement. + Document incidents… more
- Meijer (Grand Rapids, MI)
- …Service Management ( ITSM ) process administration. The IT Service Management Analyst is responsible for major incident response coordination with subject ... Management :** Administer and maintain ITSM processes such as Incident Management , Problem Management , Change Management , and Service Request … more
- DISH Network (Englewood, CO)
- …and platforms of tomorrow. **Job Duties and Responsibilities** We are seeking a dynamic Problem Management and Resolution (PMR) Analyst to join our corporate ... related field, or equivalent experience. + 3+ years of experience in problem management , incident management , or a related ITSM role within a corporate… more
- HCA Healthcare (Nashville, TN)
- …**Job Summary and Qualifications** The HCA Healthcare ITSM Consulting Process Analyst - Asset Management provides end-to-end ownership of all activities ... business, IT leaders, and other stakeholders. The Consulting Process Analyst acts as a liaison between the ITSM...of standard templates, as well as facilitating standard asset management meetings. The Consulting Process Analyst will… more
- NYU Rory Meyers College of Nursing (New York, NY)
- Position Summary The ITSM Analyst maintains and enhances IT Service Management ( ITSM ) processes to ensure NYU IT services are delivered to the University ... more of the following ITSM processes: Incident Management , Request Fulfillment, Problem Management ,...in a Higher Education IT environment. Familiarity with Business Analyst and project management methodologies and processes.… more