- Leidos (San Antonio, TX)
- **Description** Looking for an exciting opportunity to make an impact as ITSM Problem Manager ? 1901 Group (A Leidos Company) has an exciting Problem ... in our San Antonio Texas office. POSITION SUMMARY: This IT Service Management ( ITSM ) Problem Manager position is a specialized role within the Maintenance… more
- United Airlines (Chicago, IL)
- …and requires in office attendance 2-3 days per week in Chicago.** The Senior ITSM Problem Manager will operate in a collaborative team-based environment, ... problem task queues and ensure service level objectives (SLOs) are met. ** Problem Resolution:** Implement defined ITSM /ITIL Problem Management process(es)… more
- Travelers Insurance Company (Hartford, CT)
- …skilled and experienced ITSM Process SME with a strong focus on Problem Management and Change Management. The ideal candidate will support Change Management and ... coach team members on Problem Management. They will work closely with various stakeholders...and other parties for the adoption and integration of ITSM process that supporting attainment of corporate ITSM… more
- UCLA Health (Los Angeles, CA)
- …& ServiceNow Program Manager will report to the Identity Platform Architecture & ITSM Manager and oversee the ServiceNow Platform and integration of ITSM ... and non-UHIT stakeholders. This role is responsible for ServiceNow and ITSM request intake, workflow development, queue management, project and resources management,… more
- Valvoline Global (Lexington, KY)
- …**Careers for the Driven** Valvoline has a rewarding opportunity as a **Senior Manager , ITSM (ServiceNow)** . We whole-heartedly adopt a 'never idle' mindset. ... to develop and advance within our global company. **The ITSM - Senior Manager ** (ServiceNow) is responsible...and includes ownership of CMDB, ITIL Incident Management and Problem Management processes. This role will manage team through… more
- Hyundai Autoever America (Fountain Valley, CA)
- …Functions: ITSM Process Management: + Develop, implement, and manage ITSM processes, including Incident Management, Problem Management, Change Management, ... Business Analyst, ITSM Purpose: The ITSM Analyst is...causes of service disruptions and recommend solutions to section manager and related stakeholders. Change and Incident Coordination: +… more
- S&P Global (New York, NY)
- …as Incident Manager and coordinate tasks during the incident. Work with the Problem Manager and review the Change Management process to avoid the same ... **About the Role:** **The** **Role:** ITSM Associate **The Team:** ITSM team...across recovery teams. + Performs incident trend analysis, creates problem tickets for recurring incidents, works with stakeholders to… more
- DISH Network (Englewood, CO)
- …with the products and platforms of tomorrow. **Job Duties and Responsibilities** The ITSM /DevOps Manager role is to gather, analyze, and develop automation ... a team of professionals in the areas of Change, Problem , DevOps/Software Configuration Management, and ITSO Metrics + Create...Change Control processes in a large enterprise + Designing Problem Management processes in a large enterprise + Ability… more
- Randstad US (Irving, TX)
- incident/ problem manager . + irving , texas + posted september 4, 2024 **job details** summary + $34 - $36 per hour + contract + bachelor degree + category ... reference1064370 job details job summary: Job Summary: The IT Problem Management Specialist plays a critical role in identifying,...identify patterns and trends in incident data. Proficiency in ITSM tools such as ServiceNow, BMC Remedy, or similar… more
- Belcan (Cincinnati, OH)
- …hold a CompTIA Security+ certification(or equivalent) or be able to obtain one. The ITSM - IT Support Services Manager 's responsible for day-to-day operations of ... operational support for IT services, and coordinating on Major Incidents and Problems. The ITSM - IT Support Services Manager is responsible for managing the… more