- Competitive Range Solutions, LLC (Fort Meade, MD)
- …environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area...clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving… more
- General Dynamics Information Technology (Elkridge, MD)
- …None **Job Family:** SCA **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems Support **Experience:** 0 + years of related experience ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- Insight Global (Huntsville, AL)
- Job Description Insight Global is looking for an IT Helpdesk Technician to assist a customer of ours in Huntsville, AL. The role involves assembling, configuring, ... computers with peripheral hardware and software, and providing IT support to end users. This support often...and Requirements - GED/Highschoool Diploma - 3+ years of IT/ Helpdesk related experience in an enterprise level IT environment… more
- General Dynamics Information Technology (Elkridge, MD)
- …None **Job Family:** SCA **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems Support **Experience:** 0 + years of related experience ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- Baltimore City Community College (Baltimore, MD)
- …in any information technology-related discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three (3) ITIL ... Description/Job Summary A Helpdesk Specialist II is responsible for:...with customer satisfaction. + Escalate incidents to third level support (Systems/Network Administrators) when appropriate and follow-up in a… more
- Baltimore City Community College (Baltimore, MD)
- …the Student Lab or assist in other areas of the college providing helpdesk support . Responsibilities/Duties Essential Functions: + Respond to clients' telephone ... managing relatively simple hardware, software or network problems. Answer helpdesk calls and provide desktop support over...+ Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers.… more
- Two95 International Inc. (Cherry Hill, NJ)
- …and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware ... + 2+ years experience working in a helpdesk or technical support role. + Tier 2 experience preferred. Benefits If Interested please send your updated resume… more
- Koniag Government Services (Arlington, VA)
- …such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem ... Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance...Specialist - Intermediate with an active Seret clearance to support KDS and our government customer in Arlington, VA.… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- US Signal Company LLC (Des Moines, IA)
- …timely resolution of cases. This role acts as an escalation point and mentor to the Tier 1 Support Agents. A Specialist must be competent in each of US Signal's ... and Data Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level...and act as a point of escalation for level II Cloud related issues. + Mentor Support … more