- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job ... helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install,...+ 2 + years experience working in a helpdesk or technical support role. + Tier… more
- TEKsystems (Lansing, MI)
- …looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows Devices . These ... One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going through a… more
- Baltimore City Community College (Baltimore, MD)
- …the Student Lab or assist in other areas of the college providing helpdesk support . Responsibilities/Duties Essential Functions: + Respond to clients' telephone ... As a member of the Client Services Group, this position provides intermediate level technical assistance and support of audio/visual needs in accordance with… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …levels. Qualifications/Experience: + Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT environment + Minimum ... to assist in directing and managing the program's executive support group. The candidate must reference their ability and...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC… more
- Red River (Washington, DC)
- …including ongoing maintenance - Lead troubleshooting of trouble tickets escalated from Tier 2 Support , diagnosing hardware and software issues - Participate in ... We are seeking a skilled and experienced Tier III Helpdesk Engineer to join our team to resolve complex...to resolve outages and other troubles escalated from Tier 2 - Engage regularly with Program Manager, Chief Engineer,… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- ManpowerGroup (Norfolk, VA)
- …resolved within the agreed service levels. **6) Escalation:** a) Escalate complex issues to Level 2 support or appropriate teams when necessary. b) Follow ... their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location:...the following activities will be supported: **1) End-User Device Support :** a) Provide first- level support … more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State ... of Information Technology (OIT) project. Responsible Duties: These Junior Helpdesk specialists shall perform the following duties: + Provides...end-user, triage service tickets, and route to appropriate Tier 2 and Tier 3 support . + Document… more
- TEKsystems (Morrisville, PA)
- Description: This Help Desk Support Specialist will be providing Level 1/ 2 IT Services for our client in Pennsylvania! * Provide coverage of Helpdesk ... of supporting a mid to large size Microsoft environment 2 . Windows 10/11 OS support , ticketing system experience. 3. Experience supporting M365 apps: Teams,… more
- TEKsystems (Coppell, TX)
- …very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of ... AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: Overview: The Service Desk...Skills: call center customer service, call center operations, phone support o Eligibility requirements apply to some benefits and… more