- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt Job ... to perform the essential functions. Education and Experience Profile + Background in help desk and ticket management + Working knowledge of ServiceNow +… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... position is currently pending funding. Our work depends on ** Help Desk Analyst Tier I**...of IT support experience in a Help Desk environment + Experience supporting ticket resolution… more
- TEKsystems (New York, NY)
- …One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk ... and automated triggered request queues. Aside from this, the Help Desk Support Analyst will...transfers and escalation * Track open tickets and monitor ticket progress and close ticket items when… more
- RKON (Chicago, IL)
- …of service we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to ... Analyst (Tier 1), End User Engineering About us:...in the fields of security, networking, and virtualization. Our Help Desk is viewed as a training… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- **Overview** USER SECURITY/GMT HELP DESK ANALYST (BDOS) Bowhead is seeking an User Security/GMT Help Desk Analyst to support our Department of ... State contract in Washington, DC. The User Security/GMT Help Desk Analyst will be...& modify). + Approving forms within GTM Next. + Ticket management: Manage work via ServiceNow and GTM Next… more
- IKO (Wilmington, DE)
- …all accepted channels (phone, email, ticket system/web portal, walk up). The Service Desk Analyst aims to resolve all tickets within the team's scope of ... values. People like you! Job Description The IT Service Desk Analyst Co-Op is part of the...support items received through all channels - phone, email, ticket system/web portal, walk up - for on premise… more
- Randstad US (Kingwood, TX)
- …and work to resolve incidents in a timely manner. In the case of an unresolved ticket , the Service Desk Analyst is responsible for adding meaningful work ... service desk analyst (level 1). + kingwood...service desk analyst (level 1). + kingwood , texas (remote)...used, steps taken and resolution, also update and request self- help and knowledge base articles as appropriate. ? Grow… more
- System One (Arlington, VA)
- ALTA IT has a Long-Term Contract position open for a Help Desk Analyst (Tier 1). Arlington, VA (100% ONSITE) US Citizenship or Green Card Required Technology ... Service is looking to hire a Tier-1 Help Desk Analyst to respond...Requests. o email submitted Incidents and Requests. o self-service ticket submissions routed from Internal Arlington County employees. +… more
- ICF (Reston, VA)
- …Division is a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst ,** **with a Secret Clearance** to ... this role, you will** + Act as a ServiceNow Analyst , focusing on supporting and enhancing scoped applications within...including department, contact details, and issue specifics, within each ticket or RITM. + Efficiently manage ticket … more
- Motion Recruitment Partners (Hillsboro, TX)
- Service Desk Analyst Hillsboro, TX **Onsite** Contract $22.46/hr - $25.67/hr Our client is looking for a Service Desk Analyst for a 12-month contract in ... or other MDM solution. * Experience configuring and managing desk /soft phones using Avaya or other platforms. * ITIL...support items received through all channels - phone, email, ticket system/web portal, walk up - for on premise… more