- NCR Atleos (Frisco, TX)
- …liaison between Technical Support, Account Managers and other Cardtronics personnel to help resolve escalated customer issues + Create, review and close tickets and ... maintain accurate customer records + Answer inbound calls from clients, customers, and external vendors + Ability to follow call tree to accurately transfer calls to the appropriate department based on the condition of the caller + Provide efficient… more
- Zones LLC (Dallas, TX)
- Help Desk Analyst II Professional Services Dallas,...do as the Help Desk Analyst II The requirements listed below are representative of the ... knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + + + Be the first point of escalation for tickets from the Tier 1 team + Maintain the onsite Tech Bar… more
- City of New York (New York, NY)
- …the Citywide User Support Division. Under general direction, the FISA Call Center (FMS/PIP Help Desk ) Deputy Director will serve as the "front-line" of the ... FISA-OPA Help Desk operations, providing caller assistance and...City employees who are permanent in the Customer Information Representative title or a comparable title. Additional Information: P-42… more
- Ricoh Americas Corporation (Waco, TX)
- **Field Representative II , First Responder Print** POSITION PROFILE Responsible for the daily support, service, repair, and availability of RICOH managed devices ... �. High School Diploma (or equivalent) with additional education preferred. �. IT Help Desk Support experience (application & hardware support) preferred. �.… more
- Koniag Government Services (Montgomery, AL)
- …2445049** **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Help Desk Services with a Secret clearance to support **KMS** and ... may include, but are not limited to:** + Provide help desk support for CPM FoS, during...Government facilities, the contractor shall notify the Government on-call representative to access the facilities. + Monitor CPM FoS… more
- Leidos (Kansas City, MO)
- …dollars by focusing efforts under one enterprise network. What will you do as a Help Desk Support Representative ? You will serve as the initial point ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- Montana State University (Bozeman, MT)
- …cross-team environment. Preferred Qualifications - Experience, Education, Knowledge & Skills + Service Desk / Help Desk analyst certification or equivalent ... II Brief Position Overview As a full-time Service Desk Analyst ( SDA ), this role provides first...or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This… more
- City of Reno, NV (Reno, NV)
- …those set forth below to address business needs and changing business practices. Answer help desk calls and monitors the ticketing system to provide assistance ... Information Systems Technician II Print Subscribe Class Title Information Systems Technician...PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an… more
- CAE USA INC (Tampa, FL)
- …patch management to ensure high system integrity and security + Effectively use Help Desk ticketing system for incident and problem management, customer ... professional development, advancement and having fun! SUMMARY The Server Administrator II participates in all aspects of design, analysis, implementation and support… more
- University of Colorado (Colorado Springs, CO)
- …difficulties with your application, please contact the CU Careers help desk at ### #5 or ###@cu.edu ... Structural Trades II - 35100 Classified Staff **Description** Applications for...the official appeal form, signed by you or your representative . This form must be delivered to the State… more