- Russell Tobin & Associates (San Diego, CA)
- What are we looking for in our Help Desk Customer Service ? Russell Tobin's client, a cloud-based, AI-driven software company is hiring a Help Desk ... ensure a positive customer experience. Log cases on the IT Service Desk and maintaining details of software / hardware problems detected. Provide initial… more
- Fidelity TalentSource LLC (Westlake, TX)
- …next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity's Enterprise Infrastructure Group! The ... Service Desk Specialist role is to ensure...acumen, we expect a high attention to detail, outstanding customer service , and one's ability to build… more
- Hired by Matrix (Alpharetta, GA)
- … Agent is the first point of contact for the users who call the IT Service Desk . While providing the highest level of customer service , the Service ... financial institution If so, our client is hiring a Service Desk Agent!What You'll Do: The ... Agent is focused on providing best in class customer service , achieving high levels of first… more
- Abbtech Professional Resources (Washington, DC)
- …requests and incidents in an incident management system Provide a high level of customer service to end users daily Provide technical expertise related to ... problem recognition, research, isolation, resolution, and follow-up steps. Supervises help desk operation and is a focal...to provide remote support | Required | 3 Strong Customer Service Skills | Required | 3… more
- Capgemini Government Solutions (Mclean, VA)
- Job description: Capgemini Government Solutions (CGS) LLC is seeking a highly motivated Help Desk Specialist to join our team in McLean, VA to support our ... government clients. The Help Desk Specialist is a multifaceted role...for reviewing, responding to, and resolving IT support and service requests submitted via email, self- service , walk-in,… more
- Metasys Technologies, Inc. (Birmingham, AL)
- …and contributes to the decision making processSKILLS: - Able to demonstrate good customer service skills - Able to demonstrate proficiency with Helpdesk tools ... resolve or escalate to the appropriate resource within allowed- Service Level Agreement parameters - Ability to use remote...tools as it applies to the position (ie ProActa, Help desk call tracking applications , etc.)… more
- Dexian - DISYS (Washington, DC)
- …citizen.20-30% helpdesk dutiesWorking with a custom applicationGood communication skills, good customer service skillsThis person does system administration and ... applicationsJob DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy...conduct on-site user training as required (estimate 10 days/yr max). Customer service oriented with excellent written and… more
- Computer World Services (CWS)Corporation (Kearneysville, WV)
- Job Description The Help Desk Specialist provides Tier II...diploma or GED is required * 1-5 years of customer service experience is required * Ability ... Security Clearance * Must be able to obtain and maintain government customer Public Trust clearance Other (Travel, Work Environment, DoD 8570 Requirements,… more
- PrideStaff (Wilmington, DE)
- …as assigned. KEY PERFORMANCE INDICATORS Provider satisfaction. Patient satisfaction Excellent customer service Adherence to the Client's attendance policy. Late ... Job Title: Front Desk Supervisor - Bilingual Location: Wilmington, DE Schedule:...player and possess a high degree of integrity and customer service skills. Excellent organizational and communication… more
- Advanced Call Center Technologies, LLC. (Bristol, TN)
- …ongoing basis. Technical Skills, topline familiarity with Microsoft Office Suite and Customer Service Responsibilities First responder to incoming client calls ... network, hardware and software issues at the desktop level Excellent customer service background with professional appearance and communication skills… more
