- DISH Network (Englewood, CO)
- …to our field agents. **Job Duties and Responsibilities** The Head of Customer Experience Insights is a strategic leader responsible for developing ... + Stakeholder Collaboration + Work closely with senior leadership to align customer insights and experience strategies with broader business goals + Serve… more
- Justworks (New York, NY)
- Director, Head of Research and Insights at Justworks (View all jobs) New York, New York Who We Are At Justworks, you'll enjoy a welcoming and casual environment, ... vision and strategy, inform new growth opportunities, and enhance customer satisfaction through insights and expertise that... working in a leadership role in research and insights + Previous experience growing and managing… more
- Danaher Corporation (Waltham, MA)
- …worldwide. The Head of New Product Planning & Research Area Insights is responsible for maintaining input processes for our global new product development ... an experienced leader to develop business intelligence solutions that translate customer need into tangible plans aligned to our portfolio innovation strategy,… more
- Amazon (Tempe, AZ)
- …both the customer and the business? Amazon Web Services (AWS) is seeking a Head of Customer Experience to join the Private Pricing Programs and ... Experiences (3PX) team. As Head of CX, you will manage a team responsible...team responsible for initiatives and strategies that enhance the customer experience and growth of the Private… more
- BMO Financial Group (Chicago, IL)
- **About the role:** The Head Distribution Analytics & Customer Optimization is the Business Analytical Lead (BAL) and primary conduit - senior advisor who ... and use it to boost BMO's offerings (products incentives and customer optimization) coordinate, facilitate and oversee all analytical requests and deliverables… more
- Zoom (CA)
- …use this opportunity to change the world and take on the top market leaders head on. You will lead in advancing customer self-service engagements to the next ... for sponsorship ** What you can expect As a Head of Product, you are a visionary strategist, influencer,...strategic decisions. + Collaborating with teams to extract business insights from contact center data, guiding strategic initiatives. +… more
- Amazon (Arlington, VA)
- …and requests from the international government customers. Analyze and determine key customer insights from business drivers, regional and local government ... connectivity to unserved and underserved communities around the world. The Head of International Strategic Partnerships, International Government, will play a… more
- Qualtrics (Chicago, IL)
- …by building out a team to scale value delivery to customers + Enhance customer experience by streamlining customer engagements Successful candidates must be ... to maximize net expansion in that book + Use customer data and insights to better serve...teams to collaborate in order to create leverage, improve customer experience and create Qualtrics champions across… more
- T. Rowe Price (Baltimore, MD)
- …concerns; guiding their organization toward the next generation of holistic brand experience solutions that drive business impact through customer journey ... team of highly experienced strategic marketing media professionals. Role Summary: As Head of Integrated Marketing and Media, your strategic marketing expertise and… more
- Zoom (CA)
- The Head of Global Customer Success & Renewals...the company in the market and enhance the overall customer experience . + Drive customer success ... scale. This role requires a visionary leader with deep experience in SaaS, a passion for customer ...mindset with a strong ability to analyze data, generate insights , and make data-informed decisions. + Demonstrated success in… more