- TEKsystems (Portland, OR)
- Currently seeking an Escalation Representative to join the team at an apparel company! Handle and effectively resolve escalations on behalf of the three brands ... phone, chat, or email channels. + Effectively handles third and fourth level escalation calls. Utilizes advanced knowledge and use of tools, policies, and practices… more
- TEKsystems (West Des Moines, IA)
- Senior Escalation Representative Hybrid, West Des Moines, IA Skills + Superior Customer Service + Escalated Complaint Handling + MS Office + Computer Navigation ... + Familiarity with Financial Institutions Description Work for a financial services company to support a growing team. This position will be working in the complaints department regarding escalated issues relating to banking and financial services. Complaints… more
- Molina Healthcare (Escondido, CA)
- …* Independently troubleshoots problems as they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department ... or exceed the Plan's monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with the provider and staff to… more
- Molina Healthcare (New Braunfels, TX)
- …* Independently troubleshoots problems as they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department ... or exceed the Plan's monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with the provider and staff to… more
- Kelly Services (Mason, OH)
- …and enhance the overall customer experience. Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems. ... Shift:** 10:30am - 7:00pm **GENERAL FUNCTION** The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media,… more
- Magna (Auburn Hills, MI)
- …etc. + Facilities executive-level interaction with Customer and serves as an escalation -tiered company representative of internal and customer issues. + Works ... product development process for all program and project managers. + Manages escalation path to the executive leadership on critical programs, and provides support… more
- Molina Healthcare (Troy, MI)
- …* Independently troubleshoots problems as they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department ... or exceed the Plan's monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with the provider and staff to… more
- CHS (Clearwater, FL)
- **Overview** ** ** **Customer Service | Member and Provider Services Representative ** **Clearwater, FL** ** ** + **VERY competitive pay/compensation package** + ... service, accuracy, call resolution and satisfaction. TheMember and Provider Service Representative (MPSR) is critical to PAS' success, effectively and efficiently… more
- Sedgwick (New Albany, OH)
- …Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Care Team Representative Job Description **Our teams connect! We collaborate onsite and have a ... Parkway New Albany, OH 43054** . **Entry-level, Care Team Representative ** Are you looking for an impactful job requiring...one call/one person response, and directing calls to appropriate escalation path as needed. **ARE YOU AN IDEAL CANDIDATE?**… more
- Percepta (Melbourne, FL)
- **Description** **_Customer Care Representative 2_** At Percepta, we bring first-class service across each market we support. As a **_Customer Care Representative ... part of a unique culture. **What You'll Be Doing** + The Customer Care Representative works under the direct supervision of the Team Leader and is responsible for… more