- Leidos (New Orleans, LA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...also saving significant dollars by focusing efforts under one enterprise network. What will you do as a Help… more
- Koniag Government Services (Washington, DC)
- …**Eagle Harbor Solutions,** a Koniag Government Services company **,** is seeking a Mid -Level Audio and Video Technician -Help Desk with a Secret clearance ... mid -level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT team. The...+ Document support activities and solutions in the IT service management system. + Support onboarding activities, such as… more
- General Dynamics Information Technology (Annapolis, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support,Troubleshooting ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS - 2200 - 600...Desk Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- SAIC (Washington, DC)
- …Deskside support Engineer with a minimum of 3 years of experience providing desk side support, acting as mid -level engineer specializing in troubleshooting of ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...domain administration. Duties: + Escalation point for Junior level desk side engineers. + Ability to act independently in… more
- City of New York (New York, NY)
- … Service Desk Operations and supervise the activities/work of Junior, Mid -level, and Senior Service Technicians. Develop and maintain all technical and ... will also supervise the work and activities of Junior, Mid -level, and Senior Service Technicians. Administering and...to ensure top quality solutions are available to aide Service Desk and operational staff. Monitoring and… more
- CAE USA INC (Orlando, FL)
- …environment. The candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve software problems and ... AND RESPONSIBILITIES + Document and properly assign end user issues using a service desk ticketing system. + Troubleshoot problems with computer software and… more
- SAIC (Washington, DC)
- …computing, networking, integration, and domain administration. + Escalation point for Junior and Mid -level desk side engineers. + Ability to act independently in ... need a minimum of 4 years of experience providing desk side support, acting as senior engineer specializing in...that were unable to be remediated by junior and mid -level engineers. + Updates status of queued service… more
- Koniag Government Services (Silver Spring, MD)
- …Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in Silver Spring, ... Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays. +… more
- Mass Markets (Wichita, KS)
- …are looking for customer service agents to support inbound customer service , help desk , technical support, and back-office processing representatives for ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid -market, Federal & enterprise partners. MCI now employs 10,000+… more
- NANA Regional Corporation (Hanover, MD)
- …exp with Network/System Administration + Cloud services experience (preferably AWS) + Service desk ticketing system experience (ServiceNow preferred) + Clearance ... **Overview** Akima Data Management is currently seeking a System Administrator ( mid -level) in Computer and Information Systems to join the team. **Responsibilities**… more