- City of New York (New York, NY)
- …The New York City Housing Authority (NYCHA) is seeking a Director of the Customer Contact Center to lead operations of the Authority's call center ... two Walk-In Centers in Brooklyn and the Bronx. The Director will play a key role in driving a...to: - Direct all operations and activities within the Customer Contact Center (CCC) and… more
- Navient (San Francisco, CA)
- … Contact Center Engineer position will report to the Director , Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the ... configuration and customization of contact center software to align with business...process changes and automation to enhance agent productivity and customer experience. + Liaise with cross-functional stakeholders (eg, … more
- University of Miami (Medley, FL)
- …. The department of UHealthConnect has an exciting opportunity for a full-time Director , Contact Center Quality Management (QM) & Training. The ... Director , Contact Center Quality Management (QM) & Training...to deliver experiences that drive brand loyalty and high customer satisfaction. The director creates and implements… more
- The Hartford (Hartford, CT)
- …Are you a visionary technology leader ready to drive transformation? Join our Claims, Contact Center & Digital Enablement team to help spearhead the migration of ... our contact center from Genesys to Amazon Connect....center capabilities by leveraging Gen-AI to enhance business, customer , and employee experiences through advanced digital solutions. +… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the industry. We are seeking an experienced Insurance Call Center Customer Service Director experienced...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Sylvan Learning (Lawrence, KS)
- …staff, ensuring robust instructional experiences. The Director serves as the point-of- contact for customers and assists in center operations. The Director ... ongoing education needs of Sylvan families are met. The Director is responsible for managing the overall customer...control labor costs * Manages day-to-day operations of the center including customer account management * Motivates… more
- MTC (Clearfield, UT)
- …lives and we want **YOU** to join our team! **Position Summary:** Reports to the center director . Directly supervises the director of health and wellness, ... career technical training manager. Acts on behalf of the center director in his/her absence. Assists the...standards for a work environment. + Provide positive, quality customer services to students, staff and other center… more
- Stanford University (Stanford, CA)
- Sr Director , HR Service Center **Human Resources Services, Redwood City, California, United States** **New** Human Resources Post Date 3 days ago Requisition # ... Stanford University Human Resources (UHR) is seeking a Senior Director , HR Service Center to build and...years in a management role. Background in Human Resources, Customer Service and HR Service Center Operations,… more
- San Jose State University (San Jose, CA)
- …in a timely manner. Reporting to the Managing Director , the Assistant Director , Education Student Success Center assists in the oversight of day-to-day ... the day-to-day operations of the SSC to ensure excellent customer service that supports student success at all levels...Accelerated Graduate Education (SAGE) + Collaborate with SSC Managing Director to develop and implement center specific… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Center 's many programs and activities are available at The Carter Center (http://www.cartercenter.org/) . **SUMMARY:** The Senior Associate Director , Lead, ... identifies, cultivates, and solicits planned gifts for The Carter Center . Reporting to the Director of Individual...to achieve goals with a commitment to delivering exceptional customer service. + Strong written and verbal communication skills… more