- Merck & Co. (South San Francisco, CA)
- Job DescriptionThe Director of Immuno-Metabolism will be responsible for overseeing and facilitating the research in metabolic disorders & inflammation, in the ... is located at a state-of-the-art our company's Research Laboratories center in South San Francisco, CA. The individual will...and an essential function of your job is to call on external stakeholders who require vaccination to enter… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …and disseminate areas of continuous improvement information to the organization. Support the Director of Omnichannel CX Operations to establish KPIs, SLAs, and ... one fully integrated, aligned and connected organization that puts empathy at the center , powered by insight and foresight. We develop an end-to-end approach to… more
- Novo Nordisk Inc. (Los Angeles, CA)
- …drives the long-term strategic direction of Novo Nordisk Inc. (NNI)/North America Operations (NAO) and leads all US commercial efforts for Novo Nordisk's Rare ... Novo Nordisk's hemophilia products in an assigned territory. Serves as the center of coordination for patient-related activities across patient community and the… more
- Intellatriage (Brentwood, TN)
- …growing, patient-focused business. We are actively recruiting a talented Director of Call Center Operations to join our team of energetic, compassionate ... enterprise. This person will have oversight over the day-to-day operations of IntellaTriage's call center ...staff, and licensing management. At a strategic level, the Director of Operations will find opportunities to… more
- Clean Harbors (Jacksonville, FL)
- …company policies and procedures. * Maintain ongoing communication with sales and operations personnel to ensure that all customer (internal and external) needs are ... being met * Understands the customer's needs (internal and external customers) and develops mutually beneficial system or process improvements * Acts as a resource for the company in the areas of the proactive program, order management, best in class customer… more
- Austin Energy (Austin, TX)
- Position Information Posting Title Customer Care Services Director - 311 Call Center Job Requisition Number AE503873 Position Number 109216 Job Type ... programs related to the City of Austin's 311 information call center . The City of Austin's 311...directing all aspects of a high volume 24x7 contact center operations with 100 seats+ Experience in… more
- City of New York (New York, NY)
- … Center (FMS/PIP Help Desk) Deputy Director will: - Manage the Call Center day-to-day operations , of which responsibilities may include, approving ... Division. Under general direction, the FISA Call Center (FMS/PIP Help Desk) Deputy Director will...serve as the "front-line" of the FISA-OPA Help Desk operations , providing caller assistance and problem management services to… more
- Mass Markets (Las Cruces, NM)
- …supervisors and all other operational management associated with day to day contact center operations . Operationally, the Associate Director is responsible ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Mass Markets (Wichita, KS)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... in the industry. We are seeking an experienced Insurance Call Center Customer Service Director ...of contact for our P&C clients and the MCI operations and shared services team. Key Responsibilities: + Develop… more
- Mass Markets (Wichita, KS)
- …the P&C industry and account management. Experience in BPO insurance contracts, claims, call center operations , customer services and/or retention is ... in the industry. We are seeking an experienced Insurance Call Center Claims Director experienced...of contact to our P&C clients and the MCI operations and shared services team. Key Responsibilities: + Defines,… more
