- Bozeman Health (Bozeman, MT)
- Position Summary: The Desktop Support Analyst ensures proper...organization wide. The Desktop Support Analyst serves primarily as a tier 2 ... must understand and utilize best practice principles to provide support and excellent customer service. They provide individual help...service. They provide individual help or training at the desktop level and desktop peripheral level. Minimum… more
- Trinity Health (Ann Arbor, MI)
- …all aspects of end-user computing and desktop -based LAN systems software. Provides technical support and guidance through Tier 2 support and works with ... printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for...desktop software and works with vendors to resolve Tier 3 issues. + Provides consultation to TIS users… more
- Robert Half Technology (Cambridge, MA)
- Description We are offering a long term contract employment opportunity for a Desktop Support Analyst in the technology industry, based in Cambridge, ... Massachusetts. The Desktop Support Analyst will be...troubleshooting a variety of technical issues. Responsibilities: * Provide Tier 2/3 desktop support to… more
- Trinity Health (Syracuse, NY)
- …end-user computing and desktop -based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with ... desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users...in behaviors, practices, and decisions. + Provides expert level support of all desktop and network hardware… more
- Robert Half Technology (Des Moines, IA)
- Description Position: IT Desktop Support Analyst Location:...Experience with a help desk ticketing system and ideally tier 1 thru tier 3 support ... and enhancing a top-notch technological workspace? We're looking for a dynamic Desktop Support Analyst ! This permanent position calls for a tech-savvy expert… more
- Epco, Inc. (Houston, TX)
- Analyst , Desktop Architecture - 000F37 Description...will be the primary contact for issue escalation for Desktop Support , Support center and ... for applications. + Work with Helix ticketing to resolve issues. + Performing 3rd tier workstation support for IT personnel and the user community + This… more
- Trinity Health (Albany, NY)
- …efforts for specific technology services, hardware, products, or applications. Serves as tier two escalation support for service tickets, for non-routine, ... efforts for specific technology services, hardware, products, or applications. Serves as tier two escalation support for service tickets, for non-routine,… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst ... and network systems, serving as an escalation point for Tier 1 support . + Ticket Resolution: Handle...skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician) are a plus. +… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support...support role is essential. + In-depth knowledge of desktop operating systems (eg, Windows, macOS), server systems, software… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be ... self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support...communication and customer service skills. + Basic understanding of desktop operating systems (eg, Windows, macOS) and common software… more