- Leidos (Rockville, MD)
- …systems administrator and deskside technical support at our customer site as a ** Deskside Technician ( Tier 2 ).** **Routine Duties Will Include:** + ... systems in the environment. + Provide technical guidance to Tier 2 and Tier 3...Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any user where a ticket has… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 ... Responsibilities: + Daily client interface. + Representing IntelliDyne and its interests in all client engagements. + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... Type of Travel: Local * * * As a ** Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to all organizational… more
- TEKsystems (Coppell, TX)
- …will sit at a tech bar in an office doing deskside support for tier 1 and 2 issues. Provide Tier 2 Support Services as required from time to ... the first point of escalation for tickets from the Tier 1 team * Maintain the onsite Tech Bar...& Qualifications: * L1 - L2 - Standard IT deskside support experience * Google workspace - Awareness *… more
- SAIC (Washington, DC)
- …seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to begin an exciting and challenging career ... with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to...or ITIL certifications desired + Must possess at least 2 years of relevant work experience and a Bachelor's… more
- Leidos (Tampa, FL)
- …and quick resolution of technical issues for customer via chat, email, and deskside support. + Provide Tier 1 on-site installation, implementation, maintenance, ... Modernization sector is seeking an early career Service Desk Technician to work with our USCENTCOM CITS program at...6 years' directly related work experience supporting help desk Tier I, 2 and/or 3 operations. +… more
- Koniag Government Services (Arlington, VA)
- …or other technical certifications. + Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This ... Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support **KDS**...+ Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill… more
- Insight Global (Dover, DE)
- …and customer service experience . Basic LAN/ WAN and VPN troubleshooting experience Elevated, tier 2 service desk experience - A+, Network+, or Desktop Dell ... their team. These individuals should be well versed in both over-the-phone and deskside support. 95% of this position will be over-the-phone and remote support,… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... quick resolution of technical issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance,… more
- CACI International (Arlington, VA)
- …of Travel Required: None Type of Travel: None * * * CACI is seeking a Deputy Operations ( Tier 1 / Tier 2 ) Manager (Deputy TOC Lead) to oversee an O&M team ... in the TOC receive a standardized onboarding approach for Tier 1 & 2 service support. Candidates...of all end-user SLAs and KPIs daily for each technician within their region, identifying trends and implementing corrective… more