• Customer Service in Fraud

    Citigroup (O'Fallon, MO)
    …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
    Citigroup (10/16/24)
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  • SVP, First Party Fraud Policy Group Manager…

    Citigroup (Jacksonville, FL)
    …This manager will serve as the primary point of contact for business segments, service partners and product teams to escalate fraud -related matters. In addition, ... projects + Lead efforts to streamline Operational processes to improve customer experience, fraud detection effectiveness, and Operational cost. +… more
    Citigroup (09/18/24)
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  • Fraud Support Associate I ( Hybrid )

    M&T Bank (Bridgeport, CT)
    …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... **Location: Bridgeport, CT. This position is hybrid with 2 days per week onsite.** **​**...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer more
    M&T Bank (10/04/24)
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  • SVP - Senior Audit Manager - USPB Operations…

    Citigroup (Tampa, FL)
    …Operations and Fraud Audit Team is responsible for coverage of Customer Service , Credit Operations, Core Operations, Transaction Services, Collections and ... The Senior Audit Manager, USPB Operations and Fraud Prevention is a senior level management position...Recovery, Fraud Prevention and KYC Operations supporting multiple lines of… more
    Citigroup (09/17/24)
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  • FedNow Fraud Product Manager

    Federal Reserve Bank (Boston, MA)
    …products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career ... be provided some work from home flexibility. Rules for hybrid work arrangements differs from Bank to Bank and...fraud mitigation with a financial institution or a service provider + Ability to adjust to evolving business… more
    Federal Reserve Bank (10/09/24)
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  • Fraud Team Support Analyst

    City National Bank (Los Angeles, CA)
    …maintaining relationships with internal and external CNB customers and providing exemplary customer service . Adherence to Bank and regulatory policies. **What ... ** FRAUD TEAM SUPPORT ANALYST** ** Hybrid Schedule...to work in a high-productive, deadline-oriented environment. + Excellent customer service skills with the ability to… more
    City National Bank (09/18/24)
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  • Director, Fraud /Loss & Incident Management

    NBC Universal (New York, NY)
    …management experience and has the ability to thrive in a fast-paced, customer -centric and ever-changing environment. Global Controllership - Fraud /Loss & ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
    NBC Universal (10/23/24)
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  • Fraud Risk Manager

    US Bank (Irving, TX)
    …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... you excel at-all from Day One. **Job Description** The Fraud Risk Manager position works as a manager of...applications and data analysis software The role offers a hybrid /flexible schedule, which means there's an in-office expectation of… more
    US Bank (10/17/24)
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  • Senior Manager, ID & Fraud Product…

    Experian (Costa Mesa, CA)
    …developing a set of market verticalized solutions within Experian's identity verification, fraud detection, and authentication suites of service . You will report ... We help to redefine lending practices, uncover and prevent fraud , simplify healthcare, create marketing solutions, and gain deeper...roadmap that is based on our goals, market and customer insight. + Communicate roadmap to team members, from… more
    Experian (11/05/24)
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  • Sr. Associate, Product Management - Fraud

    Capital One (Mclean, VA)
    …States of America, McLean, Virginia Sr. Associate, Product Management - Fraud Servicing and Product Strategy **Product Management** Product Management at Capital ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
    Capital One (10/25/24)
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