- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Care **What you will do** + Collaborates and assists Contact Center Manager to oversee...accurate records and documentation related to contact center activities, including call logs, customer interactions… more
- The Hartford (Charlotte, NC)
- …our team as we help shape the future. The Hartford's Enterprise Contact Center Platforms team is seeking a Manager , Data Engineering. This is a technical ... Manager Data Engineering - GE07AE We're determined to make...include, but not limited to: + Act as the Contact Center data lead technical resource and "go-to… more
- Vanguard (Wayne, PA)
- As a Workplace Contact Center Engineering Manager , you will lead a team of engineers dedicated to designing, implementing, and maintaining advanced Genesys ... contact center solutions, incorporating AI to enhance customer ...Implement standard processes and continuous improvement initiatives to enhance contact center performance and customer … more
- Banner Health (Mesa, AZ)
- …easy access to the health system and monitoring Customer Experience Center Agents performance. Understands contact delivery paths and how call volumes, ... to hear from you. Banner is seeking a Call Center Associate Manager for their **Meal Order**...operations, tech support, reservations, physician referral or other specialized contact center operations. Additional related education and/or… more
- Wells Fargo (Dallas, TX)
- **About this role:** Wells Fargo is seeking a Contact Center Sales Associate Manager (SAFE) to support the Consumer Direct Team in Consumer Lending as a part ... of Home Lending. This role will supervise a Contact Center Sales team of experienced sales...and development of staff + This SAFE position has customer contact and job duties which may… more
- altafiber (Cincinnati, OH)
- **Job Purpose** **:** The Contact Center Sales Manager assists the Senior Manager in day-to-day operations with the outbound Telesales team including ... sales achievement, managing employees, and quality metrics. The Contact Center Sales Manager is...sales and service goals as defined by the Senior Manager and customer feedback + Provide consistent… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... education, and research. **Organization:** OCIM (Osher) Admin **Job Summary:** The Manager Clinic Operations is a leadership role with comprehensive operational… more
- Mass Markets (Garden City, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Our team is looking for a highly skilled call center customer service manager who...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...skills, and leadership capabilities to ensure optimal performance and customer satisfaction. **Responsibilities:** + Internal project management support related… more
- Teleperformance USA (ID)
- …program **Purpose** Assist with the development, implementation and improvement of contact center day-to-day operations for inbound technical support and ... budget, forecasted hours versus actual hours, payroll, etc. + Oversee day-to-day contact center operations and business planning, ensuring staff safety, physical… more