• Customer Assistance

    Office of the Comptroller of the Currency (Houston County, TX)
    Summary As a Customer Assistance Specialist , you...experience (one of which must be equivalent to the NB -II or GS-04 grade level) or one year of ... Assistance Unit Houston, TX Responsibilities As a Customer Assistance Specialist , you will:...a level of difficulty and responsibility equivalent to the NB -II pay band level or GS-4 in the Federal… more
    Office of the Comptroller of the Currency (10/26/24)
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  • Specialist Care Transitions

    Corewell Health (Farmington Hills, MI)
    …formal and informal consultative support, facilitates benefit verification and, assists customer groups in the placement of patients in the appropriate post ... hospital, physician and community patient care metrics. + Works closely with customer groups (hands-on when necessary) to help them understand, verify, qualify and… more
    Corewell Health (10/02/24)
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  • Card Service Specialist III

    Needham Bank (Needham, MA)
    Job Descriptions: JOB SUMMARY: The Card Service Specialist will be responsible for processing incoming ATM and Mastercard Debit disputes and fraud claims in ... E, Mastercard and/or PIN networks requirements. The Card Service Specialist will be an integral member of the Card...of the debit card process to all of our customer and business facing teams. + Demonstrate a consistently… more
    Needham Bank (09/14/24)
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  • Operations Process Quality Specialist

    Needham Bank (Needham, MA)
    …department success in delivering a superior experience for the employee and customer . The position will continuously monitor the output of Operations for consistency ... is measured by delivering to the bank's strategy of a superior customer and employee experience throughout operations. ESSENTIAL DUTIES & RESPONSIBILITIES + Supports… more
    Needham Bank (10/20/24)
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  • Wire Transfer Specialist II

    Needham Bank (Needham, MA)
    …and perform callbacks with contact center technology and comply with the Customer Authentication Standards of the bank to properly authenticate/verify the identity ... of a customer . Confirm wire transaction details and authenticity of transactions....long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to… more
    Needham Bank (11/10/24)
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  • Cash Management Service Specialist I

    Needham Bank (Needham, MA)
    …including RDC, Wire, ACH and Online Banking systems. + Assist related departments and customer support as deemed necessary in all areas of cash management and third ... tasks. + Demonstrate and promote high ethical standards and behavior. + Strong customer service and problem-solving skills. + Maintain a professional manner at all… more
    Needham Bank (10/20/24)
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  • BSA/Fraud Team Leader

    Needham Bank (Wellesley, MA)
    …the BSA/AML department and enterprise-wide BSA requirements; to include high risk customer types such as marijuana businesses and money service businesses. + The ... that deadlines for regulatory related report submissions are met and that that customer monitoring functions are completed timely. + With the BSA Officer, and… more
    Needham Bank (11/07/24)
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  • BSA Analyst

    Needham Bank (Wellesley, MA)
    …deadlines for regulatory related report submissions are met and that that customer monitoring functions are completed timely. + Provides guidance and expert support ... changing priorities. + Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your… more
    Needham Bank (10/18/24)
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  • Managed Assets Group Leader

    Needham Bank (Needham, MA)
    …adverse borrower litigation. + Manages recovery activities independently or with collections specialist and line officers. + Meets with borrowers to develop a ... to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be...long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to… more
    Needham Bank (08/24/24)
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