- CVS Health (Scottsdale, AZ)
- …health care more personal, convenient and affordable. **Position Summary:** CVS is recruiting for a Contact Center Call Routing engineer to be part of ... make an impact by: + Designing and supporting complex contact center solutions and call routing that incorporate technologies within the Five9 Contact… more
- Wayfair (Aurora, CO)
- This role is an onsite position based out of our Final Mile Delivery Center based out of Aurora, CO Do you have the business savvy and problem-solving skills ... you are a great fit for the Last Mile Routing Operations team. The Transportation Routing team...who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and… more
- Stanford Health Care (Newark, CA)
- …efficiency and productivity. + Maintains accurate records and documentation related to contact center activities, including call logs, customer interactions ... to the development and implementation of contact center strategies and initiatives to optimize call routing , reduce wait times, and improve overall… more
- The Goodyear Tire & Rubber Company (Akron, OH)
- …Enable interdepartmental opportunities to streamline operations within Consumer, Retail, and supporting Call Center teams + Daily Production Support and Uptime + ... freedom to focus on the things that matter! The Routing and Logistics Systems Analyst drives the continuous improvement...or any other part of the employment process, please contact the Goodyear Candidate Care Line at ###. Click… more
- Squirrel Hill Health Center (Squirrel Hill, PA)
- …and growing Federally Qualified Health Center , is hiring a full time Call Center Representative/Front Office Coordinator in our Squirrel Hill location. ... Call Center Reps/FOC w ill be required...includes scheduling patients, providing information to potential patients, and routing tasks to the correct provider team. They will… more
- Randstad US (Hillsboro, OR)
- call center service representative. + hillsboro , oregon + posted september 5, 2024 **job details** summary + $20 - $21 per hour + temporary + high school + ... that are looking for a rewarding role in customer service! Join our dynamic call center team, helping patients schedule appointments and provide excellent care… more
- Amentum (Seattle, WA)
- …and a drive for success, Amentum is looking for you! We are seeking a Call Center Administrator for our client site in Bothell, WA. The successful candidate ... may be required based on business demand. As a Call Center Administrator, you will be responsible...activities, including: + Acting as the primary point of contact for all site related service requests called in… more
- Morgan Stanley (Alpharetta, GA)
- …Candidate should have of knowledge of end-to-end connectivity of Contact Center technologies: IVR, CTI/Intelligent Routing , Call Recording, Workforce ... VP - IVR/ Routing Development Contact Center ...contact center architecture, Genesys Framework, Genesys routing strategy Thorough understanding and/or experience with call… more
- Trinity Health (Livonia, MI)
- …IVR applications + Familiarity with CVP scripting + Support after hours maintenance on Contact Center + Participate in on- call rotation including after-hours ... Day Shift **Description:** Administration and Day-Two support of Cisco Contact Center Enterprise. Cisco Enterprise Contact... applications to meet specific business needs. Set up call routing rules, IVR (Interactive Voice Response)… more
- JPMorgan Chase (Wilmington, DE)
- …possible together. As an Engineering Director of Software Engineering for Core Omni Contact Center Platform, at JPMorgan Chase within the Consumer and Community ... grow multiple teams of software engineers in solution for our global Omni Channel Contact Center . + Provide design and development principles and work with… more