• CX Tech , Tier II

    Warner Bros. Discovery (Lansing, MI)
    …are celebrated, here you can thrive. **Your New Role ** The Customer Experience Technician , Tier 2 will be responsible for communicating with digital consumers, ... troubleshooting issues, researching potential bugs, and working closely with other team members to ensure errors are reported, prioritized, and resolved. The person must have strong interpersonal, customer service and communication skills and have the capacity… more
    Warner Bros. Discovery (07/17/24)
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  • Help Desk Specialist II

    NuAxis Innovations (Washington, DC)
    …to problems. Must contribute to deliverables and performance metrics where applicable.uThe Tier II support is involved in resolving complex issues, however, ... IT company on a mission to make customer experience ( CX ) the center of every government solution.** **Technology is... I, such as surges in high call volume, Tier II resource may be partially or… more
    NuAxis Innovations (09/11/24)
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  • Technical Customer Care Representative…

    Mass Markets (Savannah, GA)
    …Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS WANT AN ... We are looking for customer care representatives who enjoys tech support in support of an internet service provider...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
    Mass Markets (07/04/24)
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