• CX Insights Lead

    Humana (Springfield, IL)
    **Become a part of our caring community and help us put health first** As a CX Insights Lead , you will work in a multi-disciplinary team, creating new experience ... is a remote role reporting to the Director of CX Insights. + Leads customer/user insights and CX... CX Insights. + Leads customer/user insights and CX measurement contributions within a business domain or functional… more
    Humana (11/12/24)
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  • Lead CX /UX Designer - Hybrid…

    Wolters Kluwer (Princeton, NJ)
    ** Lead CX /UX Designer - Hybrid TX/KS/NJ/FL/GA/MN** **R0044704** **Hybrid** : Eight days a month we come together in our office to experience the value of ... love, while also working for our business. **About the Role** The Lead CX /UX Designer is responsible for enhancing our customer-facing products and solutions… more
    Wolters Kluwer (10/22/24)
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  • CX Lead

    Global Data Systems (Lafayette, LA)
    Position Summary The Customer Experience Lead (CXL) is an expert in relationship management and a vital member of the Customer Experience Team. This team is ... responsible for the overall success, satisfaction, and retention of GDS Clients. The CXL is a strategist and proactive in their approach to customer engagement. Their role is to bridge the gap between vendor and customer, collaborates with GDS' IT developers,… more
    Global Data Systems (10/05/24)
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  • CX /UX Designer - Hybrid TX/FL/KS/NJ/PA

    Wolters Kluwer (Coppell, TX)
    …our office to experience the value of connecting with colleagues. You will report to the Lead CX /UX Designer and work under the leadership of the Manager, CX ... ** CX /UX Designer - Hybrid TX/FL/KS/NJ/PA R0045096** **Job Description** The CX /UX Designer is responsible for creating market-leading experiences for Wolters… more
    Wolters Kluwer (11/14/24)
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  • Lead CX Data Analyst

    Vanguard (Malvern, PA)
    The Institutional Investor Group (IIG) Client Experience Analytics team is hiring a Lead Data Analyst. The team works with cross discipline teams to evaluate, ... a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop… more
    Vanguard (10/29/24)
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  • Genesys CX Architect (Hybrid)

    Baylor Scott & White Health (Dallas, TX)
    **Position Overview:** As a Genesys CX Architect, you will lead the design, implementation, and optimization of advanced contact center solutions using the ... Genesys CX platform. The role will be critical in driving design, requirements gathering, innovation, enhancing customer experiences, and ensuring seamless… more
    Baylor Scott & White Health (09/18/24)
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  • Global Voice of Customer Lead - Florham…

    BASF (Research Triangle Park, NC)
    …value creation for sustainable and efficient agriculture. In partnership with the Global CX lead and regional VOC counterparts (Asia, Europe, North- and South ... **Now hiring! Global Voice of Customer Lead - Florham Park, NJ or Research Triangle...insights that can be utilized to drive improvements in CX within the country-specific journey management. **As a Global… more
    BASF (11/08/24)
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  • CDP Program Team Lead

    Novo Nordisk (Plainsboro, NJ)
    …Action (NBA) technologies and their application in customer engagement + Ability to lead CX use case development with multiple stakeholders from technology to ... successful campaign execution. Relationships The role of CDP Program Lead reports directly into the CX Architecture & Automation Lead , withing the broader… more
    Novo Nordisk (11/07/24)
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  • Lead Technical Manager - CX

    Walbridge (Columbus, OH)
    …in Data Centers (ENR top 10) and has a dynamic opportunity for a Lead Technical Manager to coordinate and manage all activities related to the construction startup ... and commissioning of the mechanical, electrical, and control systems to meet the customer's needs. Living allowance provided - you can live anywhere in the US. We want you to join our team. Through industry-leading innovation our company has forged a legacy of… more
    Walbridge (11/05/24)
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  • Manager, CX Alpha (Advanced Analytics)

    Vanguard (Malvern, PA)
    We are looking for a manager to in our CX Alpha analytics team to lead a team of analysts responsible for a portfolio of strategic data projects that involve ... a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop… more
    Vanguard (10/16/24)
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