- RKON (Chicago, IL)
- Analyst ( Tier 1), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration ... 100 Microsoft Partners. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to elevate their… more
- KeenLogic (Washington, DC)
- …across the United States and Territories. ITCS provides a wide range of end user technology support services to House Members, Committees, Leadership Offices, ... KeenLogic is seeking an experienced Tier III Help Desk Analyst to...both internal and external as appropriate to respond to user requests and/or problems. This position requires one month… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the ... requests, resolutions, and common issues for future reference. + User Training: Provide guidance to end -users on...self-reliant. + Escalation: Escalate complex or unresolved issues to Tier 2 or Tier 3 support teams,… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support...timely and efficient manner while maintaining high levels of end - user satisfaction. + User Training:… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... of escalated support tickets, ensuring prompt resolution and maintaining end - user satisfaction. + Technical Leadership: Provide expert...+ Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2 support analysts,… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to join our team in ... not limited to:** + Responsible for providing support to end - user community on difficult hardware, software and...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT means ... how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining our IT Technology...Help Desk environment + Experience supporting ticket resolution and end user support + **Required Certifications:** Security+… more
- SAIC (Las Vegas, NV)
- …SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with ... Vegas, NV. Duties: + The qualified applicant will provide Tier II help desk support to users unable to...of required hardware/software upgrades necessary to restore or enhance user system functionality. + Engages in testing and modification… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... issues efficiently keeping customer satisfaction high. Deliver, setup, and configure end - user desktop & laptop computer hardware, software, Printers, Cell… more
- Enterprise Horizon Consulting Group (Yorktown, VA)
- …Enterprise Horizon Consulting Group is looking for a motivated Customer Support (Help Desk) Analyst to join our team and support our Navy client. Under the oversight ... of the Customer Support Lead, the analyst 's responsibilities may include: + Monitoring the customer support...within the team to ensure tickets and communication with end users are prioritized. + Preparing and participating in… more