- Insight Global (Zionsville, IN)
- Job Description The NOC Operator role is the final escalation point within the NOC for all service-impacting incidents and is responsible for driving these ... Method & Procedures, and managing the incident resolution process end-to-end. The NOC Operator will establish and lead conference bridges with relevant… more
- Insight Global (Zionsville, IN)
- …tasked with quickly triaging, documenting, and either repairing or escalating incidents to the NOC Operator in accordance with NOC processes outlined in ... Job Description The NOC Analyst role is primarily responsible for the...monitoring, and ticketing of all service-impacting events supported by NOC process. This role serves as the initial point… more