- TEKsystems (Orlando, FL)
- Description: Position Summary: The Tier 2 Technician Sea Support will be responsible for Level II incident resolution and service request management to ... the Tier 1 Technology Support team. Primary Responsibilities: * Provide Tier 2 support, resolution and onsite/remote troubleshooting of SEA workstations,… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …**US Citizenship Required:** Yes **Job Description:** **Description:** GDIT is looking for a Tier 1 Service Desk Technician to provide technical support ... in Tampa, FL. **Roles and Responsibility:** Delivering excellent customer service and quick resolution of technical issues for customer...2 -6 years of direct related experience supporting help desk Tier 1, Tier … more
- General Dynamics Information Technology (Macdill AFB, FL)
- …GDIT is looking for a Desktop Systems Administrator to provide face-to-face and remote Tier 1 and 2 incident resolution to customers with hardware, software, and ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Remote Access,Remote Support,Troubleshooting **Certifications:** Security+, CE… more
- Percepta (Melbourne, FL)
- …logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The Technician will follow documented procedures for ... **IT Support Services Technician** At Percepta, we bring first-class service across each market we support. As a **IT...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.… more
- Robert Half Technology (Tallahassee, FL)
- …will be responsible for implementing and managing mobile device security policies, providing Tier 2 support, and assisting in the analysis, testing, and ... the safety and integrity of our network. * Provide Tier 2 support for mobile devices such...knowledge base for MDM and mobile devices. * Use Service Desk Software to track and respond… more
- CACI International (Doral, FL)
- …scan and compliance tools, network common operational picture, Tier 3 CSSP, Tier 1 call center/ service desk , firewall O&M, monitoring solution, and ... responsible for maintaining all layer 3 routing and layer 2 switching and The SRNE will be involved with...HAIPE Inline Network Encryptors, Multicast distribution and delivery, Layer 2 and 3 QoS mechanisms, Riverbed Steelhead Appliances, F5… more
- University of Florida (Gainesville, FL)
- …and role. Provides technical assistance in on-boarding and off-boarding UF Research staff. Provides Tier 2 support to users for basic software and hardware of ... end-user computing needs. Serves as a help desk technician to log and resolve request tickets. Escalates...technician to log and resolve request tickets. Escalates to Tier 3 support when necessary. Other duties as assigned.… more
- Epsilon, Inc (Eglin AFB, FL)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As...be a US Citizen. In accordance with 8 USC 1324b(a)( 2 )(C) , Epsilon will not consider candidates for this… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …and provide technical assistance for post-implementation support issues + Provide service desk and technical support to users Requirements Education ... monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report...issues to appropriate offices. + Track and manage automated service interruptions for the network users' awareness. + Resolve… more