- Ford Motor Company (Tallahassee, FL)
- …part of this transition, we're migrating our current enterprise chatbot, "Blu," to the ServiceNow Virtual Agent (NLU). We will continuously improve the Chat ... Intelligence, Large Language Models, Natural Language Processing, Machine Learning + ServiceNow Virtual Agent Designer, NLU Workbench, Flow Designer, AI… more
- Bristol Myers Squibb (Tampa, FL)
- …+ **HR Workforce/Service Delivery (HRSD)** + **Service Portal** + ** Virtual Agent /Now Assist** + Accountable for ServiceNow Integration support and lifecycle ... management for new and existing ServiceNow Integrations. + ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD) or… more
- Citigroup (Tampa, FL)
- …of ServiceNow for REQs, Incidents, Change Management, Portal, Application, Chat, Virtual Agent , Configurable Workspace, Skills, and other CSM features in ... development + 6+ years of experience as a hands-on engineer, configurator and/or developer + 4+ years managing ServiceNow or similar Service Management products… more