- Splunk (FL)
- …joy, your passion and all the things that make you, you. **Role Summary:** The Sr Escalation Manager is a member of the Incident Management Team at Splunk, which ... in a high level of customer dissatisfaction. The Sr Escalation Manager will be responsible for managing...ability to provide clear actionable feedback to peers, junior escalation managers, and senior management + Timely… more
- Pfizer (Tampa, FL)
- …and organization culture, supporting the GBS Site and Tower Leads and senior leadership team. **ROLE RESPONSIBILITIES** + Within the GBS tower and site, ... arising from business acquisitions or other transformation activities + Drive escalation protocols related to material accounting adjustments or internal control… more
- TD Bank (Jacksonville, FL)
- …with experience of developing and managing a high-performing team. **Job Description:** The Senior Manager , Advanced Analytics leads a specialized team of data ... Intelligence **Job Description:** **Department Overview:** We are seeking a highly skilled Senior Data Science Manager in our Financial Crime Risk Modeling… more
- American Express (Sunrise, FL)
- …Risk Management programs and reporting. US Consumer Services is looking for a Senior Manager of Exam Management and Risk Oversight focused on ensuring ... multiple partners across numerous business units, functional areas, and geographies. The Senior Manager , US Consumer Services Governance will: + Oversee… more
- Medtronic (Jacksonville, FL)
- …with global IT standards, enabling seamless operations and supporting business success. The Senior Manager of Site Infrastructure & Operations will oversee the ... and IT stakeholders to deliver high-quality, reliable services. The Sr. Manager will be accountable for site performance, compliance with infrastructure standards,… more
- AdventHealth (Daytona Beach, FL)
- …Memorial Medical Parkway, Daytona Beach, FL 32117 **The role you'll contribute:** The Senior Project Manager -HR Strategic Services, reporting to the SVP Chief ... business partners, and leaders and assists in the ranking and escalation of critical needs/issues. Actively participates in outstanding customer service and… more
- Citigroup (Jacksonville, FL)
- The Operational Risk Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry ... Develops and maintains tracking metrics for management reporting and escalation + Establishes a rapport with Business Managers, Compliance,...of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Ability… more
- Sumitomo Pharma (Tallahassee, FL)
- …+ Provides input into contracts, work orders and/or change orders. + Manages escalation of study related issues and communicates as appropriate with management and ... other team members. + Perform other duties as requested by the senior management. **Key Core Competencies** + Proven leadership skills, executive presence, maturity,… more
- JPMorgan Chase (Tampa, FL)
- Do you love servicing clients? Come join our team! As a Client Service Account Manager in the Natural Resources team, you will support a portfolio of large corporate ... level of service satisfaction + Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues + Convey… more
- Lumen (Tallahassee, FL)
- …from home position within the US **The Main Responsibilities** + Acts as escalation point, sometimes after hours, when standard processes are not meeting customer ... expectations. Once engaged, serves as primary communicator for operational lifecycle issues by pulling in necessary resources to address ongoing issues. + Defines and develops custom reporting and delivers regular operations reviews that illustrate Lumen's… more