• Director , Operations Quality

    Healthfirst (FL)
    …in audit findings and follow-up actions + Develop and implement quality assurance frameworks and standards across various operations + Oversee quality ... **Duties/Responsibilities:** + Design and execute the operations internal audit strategy to assess financial, operational,...industry issues and trends to proactively shape Internal Audit, Quality Assurance and Testing practices and procedures… more
    Healthfirst (11/01/24)
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  • Software Quality Assurance Associate…

    Wolters Kluwer (Tampa, FL)
    …expertise and insights with cross-functional teams to foster collaboration and alignment on quality assurance initiatives. + Equip individuals and teams with the ... training tailored for various stakeholders, from project owners to development and quality assurance teams. **Reporting** + Provide regular progress updates and… more
    Wolters Kluwer (11/23/24)
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  • Associate Director , Customer Service…

    Carrier (Palm Beach Gardens, FL)
    …customer at the center of everything we do. **About this role:** The Associate Director , Customer Service and Delivery Assurance is a strategic leadership role ... operations , enhance efficiency, and reduce workload while maintaining high- quality standards. + Customer Feedback: Collect, analyze, and act on customer… more
    Carrier (11/16/24)
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  • Quality Assurance Manager

    BrightSpring Health Services (Palm Harbor, FL)
    Our Company ResCare Community Living Overview The Quality Assurance Manager (QAM) position is focused on maintaining local compliance with State, Federal and ... thoroughly and timely. + Prepares detailed summary reports of quality assurance findings related to operational reviews....Director and leadership team to develop and implement Quality Improvement Plans as needed. + Serves as a… more
    BrightSpring Health Services (11/20/24)
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  • Manager, Quality Assurance -…

    Hilton (Tallahassee, FL)
    …and growing the Hilton portfolio\. On the Brands team reporting to Area Manager Quality Assurance , you will perform numerous QA audits and have responsibility ... **What your day\-to\-day will be like:** + Perform routine Quality Assurance evaluations\. + Address inquiries and...+ Five \(5\) years of management experience \- Hotel Operations + Three \(3\) years of experience as a… more
    Hilton (11/16/24)
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  • Quality Assurance Specialist

    AssistRx (Orlando, FL)
    …well as system data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing improvements ... productivity, quality , internal team relationships, and customer service. The Quality Assurance Specialist regularly provides support to the department… more
    AssistRx (11/13/24)
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  • Director , Contact Center Quality

    University of Miami (Medley, FL)
    …provides leadership, strategic direction, and alignment for a comprehensive training and quality assurance program that supports throughout multiple areas of the ... of the strategic and operational objectives of the group, including improving training, quality assurance and contributing to business metrics. + Establishes and… more
    University of Miami (09/14/24)
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  • Operations Director

    FirstBank PR (Miami, FL)
    …reports to be presented to Corporate as it related to areas managed. The Operations Director may also perform the responsibilities below: Other tasks as ... Quality - Leads the regional second line of defense monitoring the quality of all regional operations . Administrative Regional Oversight of Functions… more
    FirstBank PR (08/28/24)
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  • Director , Technology Consulting

    Public Consulting Group (Tallahassee, FL)
    …a combination of the following services: planning, procurement, project management, quality assurance (QA), implementation, or project oversight services for ... (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and...Procurement + Business Enablement + Business Solutions + Project Assurance PCG is hiring a Director to… more
    Public Consulting Group (11/07/24)
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  • Executive Director

    Sunrise Senior Living (Coral Gables, FL)
    …team member relations and recognition, communication, family services, resident well-being, quality assurance , and regulatory compliance. Additionally, a key ... residents to competitors, with a declining trend that is below company average. Quality Assurance and Regulatory Compliance: + Strives for excellent quality more
    Sunrise Senior Living (09/06/24)
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