- V2X (Orlando, FL)
- …wholly-owned subsidiary of V2X, LLC.) V2X and Advantor are seeking experienced and results-driven Call Center Supervisors to lead a team of customer service ... contract. The ideal candidates will have a strong background in call center operations, excellent leadership skills, and a passion for delivering exceptional… more
- Mass Markets (Tampa, FL)
- …and the health of the account. Essential Duties + Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives + ... are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is… more
- TEKsystems (Kissimmee, FL)
- …and historical call center data to CareCentrix personnel, working with call center managers and supervisors . + Analyze trends within assigned ... IEX and CX-One + Microsoft Excel Knowledge Job Overview: + Manage all call center traffic to ensure compliance with customer service level agreements. + Serve as… more
- Mass Markets (Tampa, FL)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. In this role, you will be responsible for… more
- Mass Markets (Tampa, FL)
- POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC...for the job. You may be asked by your supervisors or managers to perform other duties. You will… more
- Mass Markets (Orlando, FL)
- POSITION OVERVIEW Job Title:Licensed Life and Health Call Center Representative Job Type:Full-Time MCI is a leading Business Process Outsourcing (BPO) company ... industry. We are seeking a Licensed Life and Health Call Center Representative who will play a...for the job. You may be asked by your supervisors or managers to perform other duties. You will… more
- Mass Markets (Tampa, FL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such… more
- MyFlorida (Greenacres, FL)
- CALL CENTER REPRESENTATIVE - 64030605 Date: Nov 19, 2024 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ... . Requisition No: 841395 Agency: Department of Health Working Title: CALL CENTER REPRESENTATIVE - 64030605 Pay Plan: Career Service… more
- CDR Maguire (Kendall, FL)
- Contact Center Supervisor will assist remote agents as they answer questions, handle daily concerns and provide support. They will continue to support agents after ... and providing with ongoing coaching opportunities to meet Contact Center KPI's (80/20 - 5% abandoned rate) Contact ...and data entry skills. 13. Actively participate in weekly Supervisors meeting 14. Review workflow process to improve performance… more
- University of Miami (Medley, FL)
- …and customer objectives. + Uses industry standards for quality auditing and call center agent performance scorecards. + Facilitates the implementation across ... of UHealthConnect has an exciting opportunity for a full-time Director, Contact Center Quality Management (QM) & Training. The Director, Contact Center … more